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"Room was very clean and comfortable. Staff was very friendly and helpful. Sabrina, the owner, was amazing and made sure that all our needs were met."

"We left after two nights because this might be the worst hotel in which I have ever stayed. The sink in the bathroom did not drain. When reported to the front desk, we were met with indifference, so two days passed with a backed up sink. The shower was the smallest I have ever encountered - 20 inches by 20 inches (.5 meter x .5 meter). The lukewarm water dribbled out - barely, meaning that it was very difficult to rinse the soap off. The shower was so small that one had to stand in the...

"Very convenient and comfortable for overnight stay before or after Catania flight"

"Facile e comodo "

"Excelente, no caminho do Etna, atendeu perfeitamente nossos objetivos."

"Internet was good."

"We enjoyed our stay at Zash. It's an excellent hotel. The restaurant has great dinner offerings and an amazing breakfast. The service was next level. Two things that were not problems for us but something you should generally be aware of is that the hotel is sort of in the middle of nowhere. If you dont have a car, it might make things challenging. There is also a train right next to the property. It never really bothered us, but its there...and you will hear it. "

"It’s located in the"

"Wonderful place. Spacious, impeccably clean rooms, very friendly owners who clearly take great pride in the house, lovely breakfast. "

"Parking inside the courtyard was a blessing"

"Lieu magnifique idéal pour se relaxer et découvrir l'est de la Sicile. "

"Fantastic value, warm and friendly hosts, Etna views in front of our balcony! Loved our breakfasts and dinner too."

"1. Mismatch between marketing and operations Photos are usually taken under ideal conditions (fully stocked buffet, low occupancy, premium setup). In reality: Lower food turnover. More basic presentation. Limited staff during peak hours. 2. Breakfast: the main pain point What you describe is typical: Low protein options → mostly carbs (bread, pastries, cereals). Limited or no hot items. Slow replenishment. This is driven by the Ibis model: Breakfast included but cost-optimized. In Italy,...

"No está bonito el hotel nada tan cerca del aeropuerto Limpio si esta"

"This outstanding property is stretched over acres of beautiful countryside at the bottom of the Etna volcano. It is part of the Relais Châteaux collection, so you can expect 5 star service and amenities. Rooms and suites are spread across the property, in the middle of vineyards, lemon trees etc. The views are breathtaking, the staff is extremely helpful, nice and professional. A small downside is the under equipped gym which deserves an upgrade. I truly recommend this property weather as a...

"Hotel calme mais séjour hors saison. Petit déjeuner et diner excellents. Personnel attentif mais communicant peu en anglais. Vue superbe sur l'Etna, mais alentours en dehors de l'hôtel, sales. "

"Très belle bâtisse avec un charme désuet. Dommage que notre chambre (mobilier, salle de bain etc) ai été aussi figée dans le temps avec mobilier ancien et disparate. Déjeuner sans plus et triste. Attention l'hôtel privatise la piscine et ses alentours pour des événements comme mariages etc donc accès très limités si vous voulez profiter des installations promises."

"Charming hotel with nice breakfast. Staff were friendly and helpful. "

"Ambiente des Hotels sehr schön, Zimmer in Ordnung, Bett klasse (groß und nicht zu weich), die Bäder in unseren beiden Zimmern sind wohl etwas in die Jahre gekommen). Und: wer lesen kann ist klar im Vorteil -> das Hotel liegt zwar tatsächlich direkt am Meer, aber keineswegs am Strand! Was wir auch nicht gefunden haben, war der angezeigte Wellnessbereich und den beschriebene Shuttle-Service gibt es lt. Auskunft der Rezeption auch nicht, leider. Das Frühstücksbuffet ist nett anzusehen aber nicht...