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"The hotel is a descent stay. I disliked the fact that there was no option take the stairs to the parking basement, we had to wait for the elevator. Also as I was waiting for the elevator on of the staff members was rude to a customer. When the customer asked about the parking she was like, did you park last night with us, then you have to pay for parking, there is no such thing as free parking in San Francisco. I think that was unnecessary to say as she could have just explained the policy without the need to be smart and arrogant about it. "

"The hotel was beautiful, clean, and modern. The customer service was excellent, making the entire stay very enjoyable."

"Super clean "

"Clean room, no coffee maker in the room. Older AC unit had to run constantly to keep temperature set. Onsite restaurant with breakfast and friendly staff. "

"Great location and price. Best part of our stay was the staff especially Darwin and Joyce who assisted us with the check-in process and getting to places we need to go. Their cheerful and kind attitude is really refreshing especially after the stressful travel, they are both really sincere with how they interact with the guests not just us and it makes a difference"

"Clean room. Good location "