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Hotel Cristal

4.0 star property
Family-friendly hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, pool loungers
Standard Double Room | 1 bedroom, premium bedding, down duvets, minibar
Property entrance
Lobby sitting area
Bar (on property)
In the heart of Downtown Bariloche, Hotel Cristal offers an upscale retreat with a swim-up bar and poolside bar. Unwind at Calma spa with a hot stone massage or enjoy international cuisine at La Cascada restaurant. With free in-room WiFi, an indoor pool, outdoor pool, multilingual staff, and fireplace in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down duvets, minibar

Standard Double Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down duvets, minibar

Superior Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed OR 3 Single Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, down duvets, minibar

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Heating
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Trundle Beds
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About the area

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.4 km
  • Civic Center Bariloche - 6 min walk - 0.5 km
  • Playa Centro - 7 min walk - 0.7 km
  • Bariloche Casino - 13 min walk - 1.1 km
  • Piedras Blancas Lookout - 9 min drive - 5.4 km

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Mamuschka - ‬1 min walk
  • ‪El Boliche de Alberto - Parrilla - ‬4 min walk
  • ‪Rudolf - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Frantom Chocolates - ‬2 min walk

About this property

Hotel Cristal

Upscale family-friendly hotel near Civic Center Bariloche
A swim-up bar, a poolside bar and dry cleaning/laundry services are just a few of the amenities provided at Hotel Cristal. Treat yourself to hydrotherapy, a hot stone massage or aromatherapy at Calma, the on-site spa. The on-site international cuisine restaurant, La Cascada, offers breakfast, brunch, lunch, light fare and children's meals. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and a swim-up bar
  • Tour/ticket information, a 24-hour front desk and a front desk safe
  • Smoke-free property, a porter/bellboy and concierge services
  • Multilingual staff, massage treatment rooms and luggage storage
Room features
All 54 individually furnished rooms have perks such as premium bedding and bathrobes, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with cable channels
  • Fridges, heating and portable fans

Similar properties

Exterior

Hampton by Hilton Bariloche

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 247 reviews
The price is ฿3,077
฿3,077 total
28 Nov - 29 Nov
Hampton by Hilton Bariloche

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Checkout is at 10 AM.

Where is Hotel Cristal located?

This family-friendly San Carlos de Bariloche hotel is located in a national park, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. Playa Centro and Museum of Patagonia are also within 10 minutes.

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Reviews

Hotel Cristal Reviews

8.4

Very good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 193 out of 408 reviews
Rating 8 - Good. 139 out of 408 reviews
Rating 6 - Okay. 48 out of 408 reviews
Rating 4 - Poor. 20 out of 408 reviews
Rating 2 - Terrible. 8 out of 408 reviews

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the elevator there are stairs, it’s hard when you have heavy bags
Stayed 2 nights in Sep 2025

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

victor

Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

6/10 Okay

Tomas

Disliked: Staff & service
La habitación muy pequeña, desayuno muy malo, había una señora en la piscina que por todo se enojaba.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo y limpio, cerca de todo, la alberca muy linda y caliente Lo recomiendo
Stayed 5 nights in Sep 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service
Ótimo
Stayed 5 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfeito

Foi perfeita as únicas coisas e o horário da saída às 10:00 achei muito cedo e não tinha tomada para carregar o celular ao lado da cama
Stayed 5 nights in Jun 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel bien ubicado con muy buenas instalaciones
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno, excelentes instalaciones. Solo la regadera con problemas no secregula el agua adecuadamente
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado. El personal es muy atento y las instalaciones son excelentes. Cuentan con un desayuno muy bueno. Si algún día regreso a Bariloche no dudaría en hospedarme nuevamente ahí
Stayed 2 nights in May 2025

10/10 Excellent

Sylmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados se portaron muy bien con nosotros bien serviciales
Stayed 1 night in May 2025

6/10 Okay

Vivek

Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025