Search Hotels Near SEVT Park, Pho Yen

"Super helpful and friendly staff. They treat you so well the whole time."

"What an amazing hotel with beyond-excellent staff! They just opened a few months ago and the room is spotless. Wonderful breakfast spread and nice Thai food at the Thai restaurant for lunch or dinner (it is a Thai chain of hotels). The best part of the hotel is the most polite, accommodating, and friendly staff I have met! Do have a chat with concierge Nellie, she is super knowledgeable, speaks well and have the best customer service mindset any employer would be blessed to have. Location wise, there is not much to see around the hotel, but you can catch a taxi or GRAB (Asian “Uber”) to Old Quarters or anywhere. Great views from the rooftop pool which unfortunately I did not have time to use. "

"Highly recommend if you’re looking for a luxury hotel in the Old Quarter area. In preparation of my stay, a hotel staff reached out with food recommendations in the area. You can also ask them any questions you might have. The breakfast is amazing with a variety of options, from Western (pastries, pancakes/waffles, eggs, sausage/bacon) to Vietnamese food (pho and bahn mi) from 6:30-10am. If you have full day excursions planned that start early in the morning, you can still dine in for breakfast. Even if you opt out of room cleaning, they’ll check in to see if you need any items replenished. If you have time, book a full body massage at their in-house spa. Better than any spa you’ll find in the area! "

"The hotel and our room were clean, and the free breakfast buffet was definitely a plus. The location was convenient; most places were walkable. For me, the bed was not the most comfortable to sleep in—I put pillows underneath me because it was so uncomfortable—but my fiance didn’t find anything wrong with it. Also, water from the shower kept leaking out of the tub (although it may be because we didn’t know how to use the shower properly). The only reason why I gave this hotel 5 stars, and would give 6 stars if I could, was the friendly, extremely helpful staff. One of the receptionists, Eri was AMAZING. She gave us local recommendations of restaurants where the food was more authentic and not touristy. She was so, so kind to us. She even sent me a message after we checked out saying she hoped we had a blast in Hanoi. We did have a blast in Hanoi because of Eri :)"

"This property is Amazing and a must stay destination hotel. It’s beautiful. The staff go over and above to make the experience top level. I’ll always want to stay with them "

"Amazing hotel, good location thats walking distance to lake yet not too touristy. Amazing staff who arranged BD cake n surprise for hubby. Hotel in good new condition. Excellent breakfast too."

"Nice lake setting"