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"We chose Hotel Montegrino Lake View largely because of the Expedia photographs and reviews, which created an impression of a modern hotel with good facilities and beautiful views. Unfortunately, our experience was very different. To be fair, our room was clean and the lake view from the balcony was lovely. However, the hotel itself was very basic, dated and tired, with little décor or comfort. There was no shower gel or hand soap, and the bedding consisted of sheets and an old brown blanket...

"The staff was amazing. The breakfast was great. The location perfect"

"Great location and a welcoming atmosphere. Friendly staff. We enjoyed the balcony with sea view. It would have been nice to have a Nespresso or similar coffeemaker in the room and to have a new bottle of water every day not just on the first day"

"Das Frühstück war hervorragend. Zelt so ein gutes Frühstück gehabt. Wir haben uns sehr wohl gefühlt."

"Staff were very helpful and friendly. Great position for everything"

"Just 2 pillows in a large bed (2 people), should have 4 pillows to sleep well; AC not functioning well and limited to 20 Celsius…not acceptable"

"Wir waren für eine Nacht auf der Durchreise in dem Hotel. Es liegt etwas ausserhalb der Stadt. Die Ausstattung etwas älter aber alles sauber und bequem. Sehr hellhörig aber für eine Nacht vollkommen in Ordnung. Pool und Aussenbereich haben wir nicht genutzt, sieht aber gut gepflegt aus. Preise in der Bar i.O. Ganz tolles Frühstücksbuffet!!"

"Wunderschöne Lage mit einer sensationellen Pizzeria. Die Pizza's sind Top! Gerne wieder."

"Great staff and very helpful. Location is very good - only a short 5 min walk to town along a nice promenade"

"Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel"

"Our stay was exceptional with a nice balcony and view. The breakfast and dinner was excellent and they even provided a complimentary smart vehicle to take into the city. Nice touch."

"This is a solid option for a budget conscious traveller or someone looking for charm and character without paying the high prices down on the waterfront. Amenities are acceptable and the staff is very accommodating. Breakfast was also excellent with a good cross section of options."

"Everything was nice and food, pool and spa was amazing"