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"Sauberes Zimmer"

"The staff was amazing. The breakfast was great. The location perfect"

"Everything excellent from staff, room, location, view, parking. Shower needs to be modernized to avoid wetting the whole floor."

"Great staff and very helpful. Location is very good - only a short 5 min walk to town along a nice promenade"

"The front desk staff were very busy checking-in people because of the on going conference with almost 700 attendees and and there were only 2 two them, the hotel did not provide additional staff to assist them."

"Wonderful"

"My second time to stay at this hotel, really love the location right next to Lake Lugano, peaceful and private. Very beautiful scenery. Staffs are friendly, breakfast is excellent with many choices. Very good service in the breakfast room/restaurant too. Room are clean. Will definitely come back if coming to Lugano again."

"Wonderful!"

"Tollen Aufenthalt mit der Familie. Wir haben es sehr genossen."

"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Everything was great!"

"Great location, great staff, great hotel! No complaints, we had a wonderful stay with a beautiful view :)"