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"The staff was so helpful"

"Nice location, safe"

"Very nice"

"The property outside looks dirty and the carpet smells but the rooms are clean"

"English: The home was in excellent condition, with all areas clean and well organized."

"Wow I was very impressed with the accommodations! I can’t say enough about the quality furnishings and nicely thought out decor in the room. I felt like I was staying at a more luxurious hotel then the typical Sonesta properties I’ve been to in past. Lots of dining and shops so location was super convenient!"

"Breakfast was just right and neat. Parking was easy. Large and convenient rooms. Just a mile from downtown. Good deal."

"Clean room. Nice breakfast."

"Clean room- no!!! The hardwood floor was so dirty our feet turned black and so did the towel outside the shower door! Mirrors hung had broken frames, and the room smelled like smoke! Staff- rude! Came knocking on our room door asking what’s going on as if we had done something wrong. Said that we were stomping and yelling, which is total false. She even threatened to call the police on us. Parking- minimal. But there was some! Air conditioning- not too powerful!"

"Great place to stay for a quick getaway. Restaurant was great. Pool was great. Rooms were great. Super comfy beds and very nice staff. Highly recommend."

"We had a wonderful stay at Elm House Inn! The location is excellent, you can easily walk to downtown Napa, making it a great home base for exploring restaurants and shops after tastings. The property itself is a charming, beautiful little lodge with a cozy bed-and-breakfast feel. The complimentary breakfast was simple but had everything we needed: great coffee, yogurt parfaits, eggs, sweet breads, and fresh fruit. It was the perfect way to start each morning. We would definitely stay here...

"I loved how easy it was to get reservations, and once arrived the check in was great, the check out was great, and we chose the breakfast which was delivered to our room promptly on time! The Brows’s included in the price of the stay, and was great 😊"

"Great stay for a family of 9. Loved the rooms!"

"Clean room"

"The lawn before the hotel is terrible and dry, like a desert area! Ugly! Like a building in a poor area! But the room is excellent!"

"I was pleasantly surprised by this hotel. I was worried about the parking not being secure and the hotel being in a bad area, but we had no issues at all with our stay. Parking did cost $17, and they had a metal gate to make it "secure". We didn't leave any valuables in the car and didn't have any problems. The room we had was awesome, it was spacious, clean, and I loved the larger bathroom. The area around the hotel wasn't terrible, but it wasn't the best. There was some homeless lady by the...

"Excellent.!"

"The room was a strong musty oder in the room, and the air conditioner made a loud buzzing noise every time it cycled on waking us up each time. The room wasn’t properly cleaned fingerprints everywhere and dirty windows. Thirty dollars to park in an unsupervised parking lot. Never again!"

"The room was clean. The staff was very friendly. The breakfast was excellent. It’s a very short trip from the hotel to the airport. The view is nice in the pool and hot tub are great."