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"Friendly stuff. "

"Loved it "

"Yes, we found a very clean room once we'd managed to open the front door. The key turned freely without engaging the unlocking mechanism for several minutes. I had started to call the number given for assistance but whilst waiting from fourth in the queue, we managed to get in to operate as expected and gain entry. Once inside we found a basic but acceptable room. We did notice that there was only one chair, one bedside table and one bedside lamp. The shower room had a very nice light up mirror and the rainfall shower was brilliant; as were the big fluffy towels and decent loo roll. So many well to do places only provide the skimpiest toilet rolls that aren't much good for their stated purpose. Not here! The wi-fi wouldn't connect on the stated network, but when raising it with the support team, they did send me correct details and it then worked well. One other problem was then when the studio above (no 4) had a shower, so did we. Water dripped through our extractor fan. This was reported and promises were made to thoroughly investigate. The only other observations were there was only a microwave, kettle and fridge - a toaster would have been a nice to have. The rubbish/recycling bin out front was full to overflowing and had not been emptied in weeks. Was that because each studio was given one black bag with the recycling and waste mixed in so it wasn't collected? Or was it that no-one staying there knows when the collection is & therefore the bin doesn't get put out?"

"There was an issue with my original room, nothing major. I was happy for it to be rectified but the check in staff immediately moved me to better room. All the staff were friendly and accommodating. Food was very good, both dinner and breakfast. Would stay here again. "