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"Clean room friendly staff"

" We love the location and have stayed here on a few occasions. We love how the hotel is so pet friendly. It’s accessible to Bournemouth and Swanage, plenty of walks from the hotel and close to the beach (especially for an early morning/ evening swim). Our dinner was lovely and the breakfast is plentiful. "

"The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for."

"As expected from a first class hotel"

"Yes"

"Terrible service "

"Some Bath water leaked on to floor on emptying! Bed mattress too hard for me. Very quiet location on top floor of annexe excellent. Overall more than satisfactory. "

"It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town."