The property is hard to get to, when I got to my room there was no phone, no trash can, no TV remote, no towels, and NO toilet paper, and the carpet was ripped just as you walked into the door. Would not recommend to anyone.
The room was not that bad and I had great experience as a whole.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2024
2/10 แย่มาก
Jeffrey
24 มิ.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Done with Hotels.com
Did not contact me to tell me reservation had been canceled at 5:30pm due to plumbing issue, which happens. I arrived at midnight and was told this. Did not get voucher from Hotels.com except for $25. Then got scammed by ReservationStays at 1:30am. Had to pay again when arrived at another hotel who knew nothing about new reservation. Now fighting card charge after ruined night of sleep.
This place is absolutely unacceptable I turned on the bathroom light with a can of bug spray in hand given to me by the front desk/window guy and as soon as the light came on the roaches appeared all over the sink and counter. I turned around and left and would never consider returning to another Oyo property again!
We checked in and it was dark all around inside the lobby. Then when we were standing there waiting to be checked in and get our keys another couple came in behind us and I guess they were already guest but they kept staring at us kept looking at us made it very uncomfortable. When we got our stuff going over to the room we open the door and was hit with the strongest smell of cat pee and death. And then that couple comes walking around. We requested a king size bed, we got two doubles we told them we were on our honeymoon. it had an adjoining door which we did not like we were already in a unknown area it was way off the beaten path. We hurried up shut the door and got out of there. We did not stay we felt so unsafe and uncomfortable. We called Expedia and told them what was going on. They called the property and could not get an approval from the front desk for a refund.
Hotel was nasty had roaches and lightswitches didn't work, toilet didnt flush parking lot was dark
DO NOT STAY WE HAD TO GET REFUND AND STAY SOMEWHERE ELSE