"The hotel & room appeared fresh and clean upon arrival. However, the bed pillows were mini-sized, flat and needed to be replaced. There was mildew along the floor of the shower walls. Our floor was noisy—children running up & down the hall, running down the stairs. (Parent’s fault) One of the front desk managers was unfriendly when I asked for clean towels for our second night. The breakfast area manager was no where to be seen. When we’ve stayed here before, a very friendly lady was always in...
"The hotel & room appeared fresh and clean upon arrival. However, the bed pillows were mini-sized, flat and needed to be replaced. There was mildew along the floor of the shower walls. Our floor was noisy —children running up & down the hall, running down the stairs. (Parent’s fault) One of the front desk managers was unfriendly when I asked for clean towels for our second night. The breakfast area manager was no where to be seen. When we’ve stayed here before, a very friendly lady was always in...
Jenni