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"Loved the hotel but even more the staff! Ivo, Maxton. Both brought amazing energy and attentiveness, thank you for making it a superb experience. The girl that worked at Rize, she’s blonde and looks like Sydney Sweeney, I’m so sorry I don’t remember your name. You were so kind and attentive. The 3 girls that worked at the front desk, manning phones delivering packages to the rooms for an event that was going on done seemingly so effortlessly. (But I know is never that cool and calm behind the...

"Everything was clean and the rooms were good"

"I don't have nothing to say it very nice"

"We arrived and the exterior wasn’t inviting, the staff was helpful. I didn’t really like the location but overall the room was nicer than expected… We booked a king size bed, but got two queens instead. They only have one king size bed in the hotel! 😑 Next time I’ll book in the downtown area!"

"Great hotel. Staff was wonderful. Location is excellent; right downtown. Only complaint is overnight parking was $68/night."

"Helpful staff. Clean property."

"Friendly staff. Nice clean room. Location not walkable to Carmel but quiet."

"I was extremely disappointed with my stay at this hotel. The room was dirty upon arrival, with stained surfaces, dust in multiple areas, and an overall lack of cleanliness that made it uncomfortable to stay there. The bathroom was not properly cleaned, and the entire property appeared poorly maintained. What was supposed to be a relaxing trip quickly became frustrating because of the condition of the hotel. The experience was so unpleasant that I made the decision to end my trip early and return...

"The property is being renovated but the lobby, eating area and my room were in good shape. Very good deal for the price."

"Property clean and well maintained, Staff friendly, courteous and professional. Beds were NOT comfortable; mattresses need to be replaced. I certainly didn't expect the quality of the mattresses to be exceptional. I also didn't anticipate the poor quality. Our room smelled stuffy, easy fix, turn on the air conditioner. The mattresses however, left something to be desired."

"The property was nice and clean, well maintained. Check in staff was friendly. My room was clean, the temperature control worked well and was not noisy, the refrigerator worked, the bed was comfortable, and the shower worked well and didn’t leak all over the floor. The complimentary breakfast was well rounded and there were two waffle makers. I did not eat breakfast but I believe I would have enjoyed it if I had. I’d stay here again!"

"Great room, staff and breakfast."

"Whatever I needed they always were very helpful. Will definitely use this place again. My family had not one complaint."

"Would’ve liked complimentary coffee"

"Breakfast is as excellent and room was very clean"

"The hotel was very clean & the room was spacious! Downside the bar isn’t open very late."

"The carpet was so dirty in our room that you had to keep your shoes on or the bottom of your feet would get black, nasty"

"So our bedsheets had a stain on them. There was a hair tie in the bathroom with hair all over it. Our first night of staying I woke up with bumps all over my arms the area in which it’s in is very ghetto. In fact, someone said that there is crack at the gas station close by we had kids banging on our door to our hotel. You could hear everything going on outside the hallways. People yelling and screaming the table was not clean thank God I brought cleaning products with me. Absolutely horrible...

"Very convenient location. There is a walkway that enables you to walk to downtown without battling traffic if you want to walk."

"First, I thought I was registered for the hotel across from the Indianapolis Convention Center, which was not the case. That meant I had to walk everyday to the Convention center for the event I was in town for. I use a cane, did not want to spend extra money on uber, so thankfully I managed. Second, the hotel didn't have the expected extra restaurants or other things that they have advertised. Third, they did not have a microwave in the room and you had to go down to heat up any food or...