โรงแรมใกล้สนามอาร์ไอเอ็ม, Kitchener

"I recently stayed at the Holiday Inn Waterloo and was extremely disappointed with the housekeeping service and overall cleanliness. During my stay, the room was barely cleaned at all. The staff only emptied the trash and made the bed superficially, but the floors in both the bedroom and bathroom were never properly cleaned. There was visible dirt, dust, and hair on the bathroom floor that remained for the entire duration of my stay. It felt unsanitary and uncomfortable. When I politely...

"Welcoming, staff were very helpful. Resturant on site reasonable and very tasty. Walking distance to Market."

"Room was very clean and spacious. We really enjoyed our stay. The bed wasn’t very comfy though. Would like some gluten free options at the breakfast bar other than yogurt and fruit."

"Great hotel convenient location."

"The pool, hot tub and sauna were lovely."

"Well located, renovated and great value"

"Clean, quiet and cool room for a couple days in June. I will book agsin upon my next stay over in wateloo."

"Lobby is nice but once you get into the hallways and rooms, they are a bit outdated."

"Easy access and had everything we needed"

"The property was beautiful. The building is in a great location, right above Lala social club, which was amazing also. The initial set up with virtual key, and parking was a bit of a challenge bc the texts with information went to spam. So it's not for the technologically challenged but my understanding is you can also request key card for pickup. The remote concierge was excellent and fast at solving our issues. We had a power surge in the area apparently, which caused some electrical outages...

"The staff was helpful & friendly. Breast fast was nice! Location wasn’t at a very busy street so it was quieter than most places. Room was clean & had all we needed. Will definitely stay here again."

"The reception staff were very rude and unhelpful."

"Charming & clean room. Bright & cheery. Kimmie was a great host! She even loaned us blankets to sit outside by the outdoor fireplace at night. James & Kimmie provided a delicious breakfast that was fresh & tasty in the morning. Recommend to anyone!"

"The breakfast buffet was good overall, but I was surprised to find an extra charge for an omelet. I assumed it was included, and the server did not mention that it would cost extra. It would be helpful if staff informed guests of any additional charges when ordering to avoid misunderstandings."

"Felt special like a luxurious condo"

"Very clean hotel and nice staff"

"Doing renovations, was old room but clean. Building was noisy from people from a group banging on doors."

"Nice staff. Clean room good breakfast"

"not clean and did not stay. Staff was very friendly and helpful"