All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 9 out of 22 reviews" "
10 - Excellent
9
Rating 8 - Good. 6 out of 22 reviews" "
8 - Good
6
Rating 6 - Okay. 6 out of 22 reviews" "
6 - Okay
6
Rating 4 - Poor. 1 out of 22 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 22 reviews" "
2 - Terrible
0
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Phillip
16 Mar 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Phillip
Stayed 20 nights in Feb 2024
Response from the on on 18 Mar 2024
Sorry for not being of much help.
10/10 Excellent
Michelle
16 Mar 2024
Liked: Property conditions & facilities
Thank you The ON for another great stay!
Clean, comfortable and easy to walk to from the station. I’ll be back!
Michelle
Stayed 1 night in Mar 2024
Response from the on on 18 Mar 2024
hello.We are satisfied that you stayed at our hotel in good spirits. I look forward to seeing you again sometime.May happy days always be with you.
I'm glad you arrived at your destination safely. Did you experience any inconveniences while staying at our hotel? I hope to see you again if you have the chance. I pray that you will always have happy days. Thank you.
Thank you for using our hotel. We will strive to become a better The On. I hope you have a pleasant daily life and I hope to see you again if I have the chance.
6/10 Okay
Tonijah
19 Dec 2023
Tonijah
Stayed 4 nights in Dec 2023
Response from the on on 4 Jan 2024
Thank you for using our hotel. We will strive to become a better The On. I hope you have a pleasant daily life and I hope to see you again if I have the chance.
Thank you for using our hotel. We will strive to become a better The On. I hope you have a pleasant daily life and I hope to see you again if I have the chance.
Nice hotel. Clean, appears to be newly renovated. Just one thing to share, the hotel location is not accurate on Expedia map NOR on Google Maps. The hotel is located about a block West of where it appears on the maps.
Felix
Stayed 1 night in Jul 2023
Response from the on on 14 Jul 2023
Thank you for using our hotel and taking a good look at it. We will check the location on the map and correct it.
6/10 Okay
Lara
Travelled with partner
8 May 2023
Liked: Staff & service
Lara
Stayed 2 nights in May 2023
Response from THE ON on 11 May 2023
Thank you for using our hotel. We hope you always have a pleasant day.
6/10 Okay
Jacob
11 Mar 2023
Liked: Cleanliness, staff & service
The king bed was not a king bed
Jacob
Stayed 2 nights in Mar 2023
Response from THE ON on 14 Mar 2023
There is a mistake in the room information. Please note that the king size is a shortened queen size. I hope you have a nice day today
6/10 Okay
servando
Travelled with partner
26 Feb 2023
Liked: Staff & service, amenities
Disliked: Cleanliness
Good place for a weekend in ak plaza. Only downfall of this property is that there was mold on the wall and was not pleasant to look at
servando
Response from THE ON on 28 Feb 2023
sorry. Due to our negligence, we did not recognize the part where the leak occurred after the rain.We dealt with the problem immediately upon discovery.
Thank you for using our hotel. We will strive to become a better The On. I hope you have a pleasant daily life and I hope to see you again if I have the chance.
10/10 Excellent
Sam
3 Nov 2023
Sam
Stayed 1 night in Nov 2023
Response from the on on 7 Nov 2023
Thank you for using our hotel. I hope that the days filled with only good things will continue.