โรงแรมและที่พักโพรเวนีร์สไวค์

"Premier soir du bruit à l’étage du dessous jusqu’à 2h du matin. 3 eme soir bruit musique toute la nuit puis bagarre dans le couloir vers 7h. Nous ne nous sommes pas senti en sécurité et avons abrégé notre séjour et n’y avons pas passé la dernière nuit. Nous attendons un remboursement. "

"The staff was terrific!"

"Ja"

"Breakfast was great however go down to eat before 9am otherwise all eggs, bacon are gone, the only criticism is the staff are not that quick at replenishing these."

"Kamer erg groot maar wel kale bedoening. Personeel super vriendelijk en behulpzaam. Eten en koffie echt voortreffelijk. Alleen Broodplankje met kruidenboter niet aan te raden. Broodjes kei hard e. Niet te eten. Verder zeker een hotel om aan te raden."

"Prima gute hotel👍"

"Das Personal war freundlich und hilfsbereit."

"The room was a bit more basic and bathroom less modern than other Van der Valk hotels but was well located for my husband to do a “Z” Parkrun! Added bonus was the inclusion of entry to the bird park the hotel is next to - we really enjoyed our visit there in the morning!"

"Expedia site says “on site parking “ which is not true. The hotel is in pedestrian zone and you have to bag drag quite a long way. Then no elevator in hotel and rooms rather small. Staff pleasant. "

"Geweldige hotel, alleen maar een positieve reactie"

"Personnel très sympathique et toujours disponible."

"we found the room to be basic, and the walls very thin. Our headboard bounced when people were coming and going from the room on the adjoining wall. The sink didn’t drain and smelled, The staff were notified and offered nothing to rectify the situation. I mentioned the issue(s) a couple of times but wasn’t offered compensation or remedy. The restaurant was very good for breakfast, snacks, drinks, and dinner. But that’s all the good I have to say about this place."

"Yvonne at check in desk was very friendly and helpful 😀."

"Good service ond nice people are taking care of you"

"Neat and friendly staff"

"Het is een net en schoon hotel. De kamers zijn goed geïsoleerd, dus oordoppen zijn niet nodig. De locatie is prima, je kunt er goed parkeren en voor het hotel stap je zo op de bus richting het centrum/station, waar je ong in 7 minuten bent. Het ontbijt is goed, uitgebreid. Dat mag ook voor die prijs. Ik zou het zeker aanraden als je wilt overnachten in Leiden."

"The fridge and heater in my room didn’t work. Blankets smelt musky and a little of urine. The water went cold about 5 minutes into the shower and no matter how much I played with the temperature, it was ice cold. The keycard stopped working twice, had to get reception to fix it. Can’t really fault them for the guests that were loud, yelling and carrying on until 4am or whoever took my food from the kitchen, unfortunately just added to experience. Location was good, most of the staff were...