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"This is not a hotel but a hostel. And as such the place works ok. But when advertised as a hotel it falls short, there is no cleaning of the rooms, not even the toilesbasket is emptied. The power to the a/c is cut during the day and you have to ask for permission to get it switched on again. Towels are not included but cost 10Usd to rent per piece. There is no hot water in the shower This is not only a issue for Chez Lilly but more for Hotels.com as the info is not trustworthy, when seaching...

"The staff was lovely and the room was very clean. The pool was also lovely. The A/C in my room did not work, so the room I slept in was about 85 degrees Fahrenheit, or about 30 degrees Celcius"

"Property was amazing, clean very family friendly and staff was very helpful. The property is also secure which is amazing."

"This was honestly one of the best experiences of my life. The staff were absolutely amazing—so kind, welcoming, and helpful. Everything exceeded my expectations, and they made the entire experience unforgettable. I would definitely come back and highly recommend this place to anyone!"

"Wonderful stay! The place is peaceful, clean, and has everything you need. We loved the beautiful pool area surrounded by fruit trees. The owners are incredibly kind and welcoming. We felt right at home and would definitely recommend it! ⭐️⭐️⭐️⭐️⭐️"

"Excellent location, very helpful staff!"

"Excelente atención pero deberían tener un café o snack para los clientes que se retiran muy temprano a la 5:00 am"

"The property was very well kept up, the staff were all very friendly and helped us with any questions we had. If we come back to Aruba (likely), then we most certainly would stay here again."

"Everything was great, it’s a cozy location that isn’t packed with people which makes it extremely relaxing. Easy access to the pool as well as the front desk."

"We stayed as a family of 5 at this beautiful hotel. The grounds, staff, restaurant & service was top notch! Our room was spacious & clean-the perfect size for all of us. The food & drinks were great. Surfside beach was a short walk across the street. I honestly cannot say enough good things about this hotel. It was very hard to leave :("

"The staff was awesome! I will be back to the hotel."