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Solace by the Sea

3.0 star property
Family-friendly hotel with 24-hour front desk and outdoor pool

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Aerial view
Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing
Breakfast, lunch, dinner served; local and international cuisine
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is ฿4,129
฿4,500 total
includes taxes & fees
25 Sept - 26 Sept
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Pet friendly
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Pet friendly
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Accessible

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
Caribe Hotel Ponce
Pool
Kids pool
Parking included
Free WiFi
8.4 out of 10, Very good, (1253)
The price is ฿3,778
฿4,119 total
includes taxes & fees
22 Oct - 23 Oct
Caribe Hotel Ponce

About the area

Map
Highway 2 at km 220.1, Ponce, 00733

What's nearby

  • Parque de Bombas - 7 min drive
  • Plaza of Delights - 8 min drive
  • La Guancha - 8 min drive
  • El Museo Castillo Serralles - 11 min drive
  • Playa Hilton Ponce - 13 min drive

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬6 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪El Pescador Bar & Grill - ‬17 min walk

About this property

Solace by the Sea

Family-friendly hotel by the ocean
A terrace, a garden and a playground are just a few of the amenities provided at Solace by the Sea. The on-site local and international cuisine family restaurant, Palmares, offers breakfast, lunch, dinner and children's meals. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and 1 meeting room
  • A 24-hour front desk, a TV in reception and luggage storage
  • A vending machine and concierge services
Room features
All 101 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as sound-insulated walls.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60, per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 23 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Does Solace by the Sea have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 11:00 PM.

How much does it cost to stay at Solace by the Sea?

As of 21 Sep 2024, prices found for a 1-night stay for 2 adults at Solace by the Sea on 25 Sep 2024 start from ฿4,128.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace by the Sea pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a deposit of USD 100.0 per stay and a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Solace by the Sea?

Self-parking is available for USD 3.00 per stay.

What time is check-in at Solace by the Sea?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Solace by the Sea?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Solace by the Sea located?

This family-friendly Ponce hotel is located near the airport, 0.4 mi (0.7 km) from Playa Cayo Cardona, and within 6 mi (10 km) of Museum of Puerto Rico Music and Museo de la Musica Puertorriquena. Museo de Arte de Ponce and Parque de Bombas are also within 6 miles (10 km).

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 208 out of 852 reviews" "
Rating 8 - Good. 176 out of 852 reviews" "
Rating 6 - Okay. 172 out of 852 reviews" "
Rating 4 - Poor. 120 out of 852 reviews" "
Rating 2 - Terrible. 176 out of 852 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Jaime

Liked: Cleanliness
Disliked: Staff & service
…
Stayed 2 nights in Sep 2024

4/10 Poor

Eduardo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel necesita una renovación urgentemente. Los baños carecen de limpieza y están muy deteriorados. Camas, gaveteros, etc necesitan renovación también. Habían cucarachas y arañas por el cuarto.
Stayed 2 nights in Sep 2024

4/10 Poor

Dianacely

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled musty. Shower was dirty and the water was not draining from the tub. Broken room window. The pool was cloudy. The hotel looked VERY abandoned. This place has potential BUT it has been very neglected and it shows.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT Stay here !! The rooms were disgusting ! The sheets looked like there were not cleaned and just placed on the bed full of stains . The toliet bowl was filthy and the place was full of spiderwebs . The place is over run by a bunch of stray dogs. The place is in some sort of abandoned property. It’s horrible . I couldn’t stay the night and I left. The security guard said he was in charge and told me he couldn’t do anything except give me another room. The pool was cloudy and probably the stray dogs bathe there . Avoid at all cost. Run down , shady place.
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel se ve peligroso por la noche porque no hay iluminación. hicimos el check in nos dieron dos cuartos que estaban ocupados por otros huéspedes. El tercer cuartos que nos dieron estaba sucio y al segundo día de la estadía llegamos al cuarto y estaba inundado por filtraciones en el área del baño así que nos mudan a una cuarta habitación y para colmo esa misma noche se fue el agua y no llegó hasta la 1 am del otro día. Es una pena porque el hotel está ubicado en un área bonita pero lamentablemente el hotel es muy viejo, no lo mantienen y el servicio de los empleados fue terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was nice, could use a freshening up. Was left without water twice for a couple of hours on my two nights stay. Apart from that pretty nice , kind of old style. No laundry, no wifi.
Stayed 2 nights in Aug 2024

4/10 Poor

Guillermo

The mattress is so hard that trigger my back pain.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be shutdown. It’s not safe don’t take your family here. More than 30 stray dogs on property, dirty, the sheets are made out of some type of paper. The pools is the dogs drinking fountain. Mosquito hell
Stayed 2 nights in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down cheap motel not a hotel. Pool area was dirty. The beach is not within walking distance as advertised. Also there’s no fridge or microwave in the rooms. No ice vending machine. This is by far the worst place I’ve been & did not feel save at all.
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service, amenities
Great desk service. Room had very small bathroom. Room smell and looked old.
Stayed 1 night in May 2024

6/10 Okay

Raúl

Liked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

Melvin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perros 🐕 realengos por toda la propiedad
Stayed 1 night in May 2024

6/10 Okay

Richmarie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está descuidado, la entrada muy oscura, no habían toallas, los alrededores están oscuros. Deberían darle mantenimiento!
Stayed 1 night in May 2024

2/10 Terrible

Ana Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
It seems that you are entering an abandoned hotel, we had a bad night, the air conditioning stopped cooling and with a constant noise you could only see a local channel, not cable TV, it needs urgent renovation and more cleaning. Parece que estas entrando a un hotel abandonado pasamos una mala noche el aire acondicionado dejo de enfriar y con un ruido constante solo se veia un canal local no cable tv, necesita una renovacion urgente y mas limpieza.
Stayed 2 nights in May 2024

4/10 Poor

Glenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely, this hotel needs some work
Stayed 1 night in May 2024

2/10 Terrible

Michelle

No hay nadie en recepción para recibir a los huéspedes. Olor a perro, cinco perros en la entrada. Llevo 10 minutos esperando para poder hacer Check In a las 11:31 pm. Gracias.
Stayed 1 night in May 2024

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Stayed 6 nights in May 2024

2/10 Terrible

Alanrubin

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in VERY BAD condition, neglected, there are many dogs loose in the areas, the pool is hot, and there was no water after 6 pm, the restaurant closed at 6 because of the water, there are no options for dinner, beds very hard, not at all comfortable, there is NO wifi, there are a lot of mosquitoes, I really don't recommend it, there are better options for the price.
Stayed 1 night in May 2024

2/10 Terrible

irene

Travelled with family and small children
I never got to stay here lookedike a good place when i booked but i'm totallyi dissapointed i was never informed there was no water for a few days before Arrival Remind u it was 315 am when i found out in person @Solace ofcourse i could not stay and then had to go to a neighbor hotel where they sent me.
Stayed 2 nights in Apr 2024

8/10 Good

Zulmary

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Stayed 2 nights in Apr 2024

2/10 Terrible

Marilyn

Solace cancelled my stay the day before, and transferred us to another hotel, it was very upsetting for me and my family, my sister came from New Jersey, I had paid for a 3 bed, bedroom and was transferred to a 2 bedroom, so we were uncomfortable with everything… I will never try to stay at Solace again!
Stayed 2 nights in Apr 2024

8/10 Good

Zil

Travelled with family
Liked: Room comfort
Regular
El hotel necesita mantenimiento porque es lindo, solo que hay que pintarlo, la entrada está abandonada, los jardines secos, la picina sucia, tiene potencial, pero necesita cuidados. Los cuartos estaban cómodo pero el piso sucio, nunca pudimos usar el tv, no hay Wifi.
Stayed 2 nights in Mar 2024

2/10 Terrible

yanela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is unkempt, dirty linens, broken pipes, water leakage, dirty toilets, no wifi, TV and remote do not work, no TV channels that work. start dogs all over the property that get into the room if you leave the door open.
Stayed 5 nights in Mar 2024