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"Lovely stay! Helpful staff! Only one person (female bartender) seemed to be having a bad day! She was on her phone when I approached, and proceeded to fling things around as she made our drinks. I didn't let it spoil my time in the pool, but the energy was definitely different than anyone else at the property!! My husband and I loved the bungalow on the beach!"

"Beautiful all around"

"My family had a wonderful stay at The resort, it was supposed to rain but we had beautiful weather, great breezes and the pool is very refreshing and nice. The staff was a very accommodating when we got there early and gave us early check in. Thank you so much Umaya!"

"The resort is situated beach front and the view is beautiful. We were there during slow season so certain things weren't open or limited. The food was great! The Pool was wonderful. Service was a little slow but I think it was from lack of staff since it was slow season. The staff were pleasant and helpful. Our room was perfect our family of 5. 3 adults 2 children. Air conditioning worked great. There was trouble getting into our room when we arrived due to faulty key issues. The resort...

"Better than I could’ve ever imagined!!! It’s literally life changing❤️ already planning our next trip there!"

"too many seaweeds on the beach"

"Incredible staff and rooms. Very clean and the staff is friendly and accommodates many asks. Room service came in multiple times a day to tidy and set up."

"Friendly and helpful staff"

"The hotel was very clean, modern, intimate and peaceful. A nice place for couples seeking quiet time."

"This hotel is definitely more suitable for people looking to party. The music from the rooftop restaurant was extremely loud and could be heard clearly from my room, and people were outside making noise until around 2:00 a.m. If you’re looking for a peaceful and relaxing stay, this is definitely not the hotel for you."

"Good staff. Great location in front of the beach. Nice and clean room Near everything"

"My husband and I visited in January 2026 and had the most AMAZING and memorable honeymoon. The staff was wonderful and so helpful from the time we booked until the day we left. Every single person we encountered was kind, welcoming, and helpful. The people who picked us up from the airport (our flight got in a couple of hours early) came within 10 minutes to pick us up early after we called and they offered us a local beer (or water). We were welcomed at the property with a glass of champagne...

"The staff was excellent at this property. I believe that some of the rooms are in really great shape and others are not. A friend stayed in a different room and loved it. We did not love our room. It was the dolphin. The shower curtain had mold on the backside of it. The baseboards had nails with rust coming down. There was a small table that was so wobbly that it couldn’t hold more than a couple of pounds. The bed felt like a boxspring with metal digging into your back all night. After this we...

"Great stay! Perfect location, experience and staff! My room was connected - with locked door between - the room next door, and you could hear everything going on next door. "

"Good"

"Right on the walkway that crosses the main tourist part of Placencia, with easy access to everything. The place itself was quiet, very well maintained, clean, comfortable, and most importantly, had an AC unit. It was so hot outside! Would definitely recommend and stay there again."