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"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"Second time staying here, always clean with friendly staff. real close to airport with a driver that takes you there"

"Wonderful and friendly staff!!"

"Clean"

"We had an excellent stay. The resort was very clean and the staff were very nice. The resort manager was very helpful in booking us a driver to go on day trips and tell us about things to see in the area. "

"Room was very clean, bed and pillows were super comfortable, staff were all professional, friendly and helpful."

"Das Zimmer war super, die ganze Anlage sehr sauber und gepflegt und das Personal außergewöhnlich freundlich. Auch das Essen war sehr geschmackvoll, wir würden jederzeit wiederkommen."

"Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room."

"Excellent from service to accommodation. My only concern was the pet bed we were given unwashed pet bed that smells sadly."

"周りにモールがあり、買い物に困らない。市内のスポットへのアクセスも良い。"

"Great Hotel. Staff attentive to guests. Wonderful Xmas Buffet."

"First night ni wifi access to the TV, was able to change room, 2nd day No buffet breakfast instead ordererable breakfast due to lack of guest, last day run out of breakfast meal options had to wait to get more food for the buffet, should have receptionist when having buffet breakfast for easy management of guest and able to anticipate how much more food can be served, need morr staff to handle large group of guest at a time."

"Fantastic spot, great food at the restaurant, pool was excellent and aircon was good enough for me! Highly reccomend this spot!"

"The amenities such as wifi, acu, and especially the refrigerator is perfect. Silent property and cozy."

"Very nice location. Big modern rooms and CR. Very nice interior design. Well maintained. At par with manila hotels. Strongly recommended. Affordable room rates."

"The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up"

"Not the best, room was OK. They did not give us the free breakfast which was stated in the email. We were 5 at the room and they only gave us 2 breakfasts saying there was an issue with hotel.com so just fine."

"I really liked this hotel. If I come again, I will definitely stay at this hotel.🤗😍😍😍"