Search Hotels Near Pilgrim Mall Shopping Center, Woodbury

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"The breakfast menu was simple and generic. A child brand yogurt with one flavor. Coffee was watery and bland, no variety creamers to choose from and minimal amount. The oatmeal was made incorrectly and very watery. banana were limited and empty when I came down at 7:30am for breakfast. Choice Hotels are not worth going back. The room was clean but the toilet and bathtub was chipping and dated."

"My stay was only for one night but everything was excellent for me and my wife "

"Solid stay for one person in NH. Close to Yale and city center."

"I wish the restaurant were open 7 days a week. I think it is closed on Mondays and Tuesdays. Our room was clean, just needing a little updating. We've been staying at Wyndham for 16 years and have seen a decline. The food is excellent. Overall, I do recommend it. "

"The room was cleaned every day in my 5 day stay. Free breakfast was lacking. Close to highway, stores and restaurants. "

"The first room/first night the heater was stuck. It kept getting hotter and hotter and we couldn’t turn it off. Called the front desk and the only solution was to move rooms but it was 3ish in the morning. I finally googled how to turn it off manually and took off the front of the heater to find the switch. The second night/second room the sink was clogged and you couldn’t move the stopper. The staff was nice but the hotel itself could use some work."

"Goid complete breakfast, property was maintained , room was clean , but the hallway 2nd floor had a terrible bad fish smell! From elevators all the way down to end of hall to my room - terrible smell, i informed front desk- they dont have a clue- something fishy nasty smelling!"

"Warning to anyone with a service animal, know your rights under the Americans with disabilities act. I was told I have to let them know I have a service dog BEFORE arriving.(THAT IS FALSE! ) She told me I must have a certification card that shows my service dog is trained and registered. (THAT IS COMPLETELY FALSE!) The Americans with disabilities act says that a hotel\motel can NOT ask for ANY certification of any kind. She told me they put people with service animals in specific rooms that they designated for animals. (That is a violation of your rights!) The ACT says that people with service animals MUST be put in the same rooms as people without service animals. I'm the 5 minutes that I spoke to her, she violated so many of my rights. Any of the things she said could be grounds for a lawsuit against them for violating my rights as defined in the Americans with disabilities act. The next morning when checking out I spoke to the gentleman that owns the motel, and told him what happened, he was much easier to talk to and we discussed what transpired. Know your rights! Service animals are not pets, they are federally protected medical necessities. Besides that, our stay was great. "