Search Hotels Near Penguin Lake, Anchorage

"The staff was friendly yet professional. Rayn even helped me get my luggage inside on a very snowy day. The breakfast was excellent. The room as clean and the beds were comfortable. The only problem was a VERY slow drain in the sink in our room 111. It would collect all water and drain very slowly. I reported it at check out. Hopefully that will be fixed before the next traveler stays there."

"They seemed understaffed and ill equipped for the amount of guests they had. "

"The staff greats you with a smile when you enter the hotel. Our questions were answered quickly and professionally. The hotel and room was clean and as pictured. "

"The room was filthy and unsafe. There was exposed wiring and a bag taped over the fire detector. The refrigerator had old food stuck in it. It was dusty and dirty. "

"Front desk personnel were great. Room service food was not as advertised. For a 3 night stay housekeeping only came once to bring clean towels otherwise no service even though requested twice. Coffee maker didn’t work but was replaced upon request. "

"This was a great accommodation Well maintained house and the owners were lovely people Highly recommend Will stay here again when in Anchorage"

"This was hands down the best place I have stayed in Anchorage! Loved the bug bath tub. Bed was comfortable, everything was quiet, and breakfast was DELICIOUS!"

"The staff was accommodating even though some did not speak English. They did not leave linen for the sofa bed which make it inconvenient because they only have one staff during the evening and I had to walk a long way to the front office to pick up bed linens. I have mobility problems so that was tiring. I was in the 2 bedroom suite and invited friends to eat dinner but the room only one dining chair. When we went to the front to ask if we could have a couple chairs the guy said he will have to go took for it which he couldn’t do because he was the only one there."

"Room and bathroom is clean, although sheets had old sticker residue and ripped hole in pillow case. Pillows are near flat and bedding was thin with no extra provided. No USB ports in room was an unexpected added cost to buy wall charger. Also had homeless hanging near garbage cans outside. Staff was friendly and quick check in/out. Washer & dryer for laundry on each floor is nice, as well as vending for snacks/drinks. You can tell there has been some upgrades to rooms/bathrooms but minor wall damage and other minor things indicates an older hotel."