โรงแรมใกล้บ้านโบราณ Payne-Gentry, เซนต์หลุยส์

"Room was clean and staff was nice. Breakfast wasn’t good at all. There was literally no options. I came to my room every night around 8/9 and literally NO parking spots. I had to drive around for awhile to wait for someone to leave to even get a parking spoting. In my room you have to turn the water on cold in order to get hot water. The towel holder was coming out the wall. Overall it was ok but it was cheap so I wasnt expecting much"

"We left a day early and apparently my third party they didn't want to refund my money the hotel was the one that mention that to my third party booking which I think is mess up, after I checked out and the customer service guy mention he would refund but it will all depend on my third party if they will so i reach out to my third party and they were going to refund after reaching out to the hotel and apparently the hotel said NO so that is mess up!"

"Everything was excellent"

"Clean room, free breakfast"

"Staff is really kind & helpful. But the building is older needs a few touches and the blankets that are made out of fleece, were stiff as heck! Lol ahahaha. I was not happy the pool wasn’t working so I was sent to a different hotel to use their pool and we did but the staff in the other hotel were mean."

"Staff was pleasant. Room carpet was dirty. Needs replaced. Chair in room needs cleaned or replace. Breakfast at 9am. No eggs, no bread for toast, no coffee cups. Food counter was a mess. Was in a hurry and couldn't wait for food to be ready. Breakfast was to be part of what the room costed. Paid more for nothing. Also did not like the maid knocking on the door a 8am for housekeeping."

"Great service and responsive to any issues. Carpet in room had a smell. Maintenance was very responsive to address the issue. However, I think corporate should have a better schedule to replace the carpet. It was obvious that it had far passed its useful life."

"Airport convenience"

"It’s beside to a graveyard, you will only gate a view of this from the window. No elevator, smoke and smell in the corridor. Bad breakfast. Parking lot also has no cameras. Shady area."

"The hotel isn’t bad had little odor. There was hole in our covers from burn also ants were in our room."

"The hotel give what you need a place to lay your head no Bell or whistles. Directly across from the airport basically. I did appreciate the shuttle service."

"Room was better then expected from last time"

"It’s ok"

"Convenient location close to the airport, self parking and quiet"

"I liked they kept it clesn"

"Everything was except having to request things like towels and pillows two days in a row before we actually got them."

"Great stay. I can tell the owners have been working hard to make improvements. I slept well, my room was clean. Everything worked and the staff was helpful. Areas for improvement would include replacing the current mattresses and maybe to create a space where people can hang out amd lounge outside so they aren’t just sitting around a parking lot."

"Came to check in and waited for 5 minutes while the front desk lady was hanging out in the back. She was very nice when she came to help. When we were given our key and went to our room, the room we were given was dirty and had not been cleaned for the next guest, so we were given another room. The new room was already occupied and we ended up walking in on someone. When trying to get our 3rd room, she had trouble (I don’t think was entirely her fault here). We ultimately left and went to the...

"The check in process was a bit difficult. There was 2 employees switching back and forth trying to check people in. One of them asked me to pay for the room but I had already paid. The room was a bit dirty, especially the bathroom. There was dried blood it looked like on the back of the bathroom door. The radiator made noises all night like it was broken maybe? The beds were very uncomfortable and stiff. The blankets were very thin and scratchy and the pillows were very comfortable either. We...