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"Clean room. Clean hotel"

"It was a little stressful the way pool towels pick up process front counter-authorization note-pool desk then pick up note at pool desk-returned note to front desk big line at front desk most of the time Lobby bar team was short stuffed and and seems upset and not very helpfull"

"The only problems are #1 , the a/c on the rooms are not adequate, I had to purchase a fan to make it bearable #2, the elevators, even though there are 4, many times one was out of service or there were so many guests that you wait for more than 10 minutes and still can't get on one, in 19 days I had to take the stairs to the tenth floor 5 times in sweltering heat, when you do get on one it stops on almost every floor and they are very hot inside. Other than that it was good"

"Great place! The shows they had at night were very entertaining and fun. "

"El cuarto lo entregaron hasta las 5 pm porque lo estaban reparando, sin embargo nos dejaron entrar a guardar nuestro equipaje hasta que lo tuvieron listo para entrar. Sin embargo nos compensaron esas dos horas dejándonos el cuarto dos horas extras el próximo día. La taza del baño no tenía la tapa, la cama no era cómoda, el elevador no funcionaba bien y el personal nos prestó muy buena atención."

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"This hotel is a fraud , no clean no ac, no elevator, the hotel has miserable conditions to operate the online pictures is total fraud"

"Everything was clean"

"Desafortunadamente el paso del huracán Otis causó daños en muchas propiedades del puerto, seguramente esa es la razón por la que esta propiedad presenta un estado de deterioro bastante notorio, se agradece el esfuerzo que hace el staff por causar una sensación de seguridad, pero las instalaciones ya están con apariencia de daños muy visibles!! Ánimo para todos en el puerto, van a salir adelante!!!"