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"This hotel has had an amazing renovation and was one of the best places we have stayed in recent years. The hot pool area has a stunning view of the mountain and is an amazing facility. Stunning views of the mountain and the staff were very friendly and helpful. They even provide fresh ground coffee and milks every day. "

"This hotel is nearly perfect, and I truly enjoyed my stay. However, I would like to provide some feedback regarding the concierge, Emma. While Emma was very friendly, her assistance lacked the proactive approach I expected. For two days, she was unable to help with my tour requests; for example, when looking for helicopter and ATV tours, she only searched online and told me nothing was available. In contrast, a male colleague on duty at 7 PM the previous night was extremely helpful and made several calls on my behalf. Furthermore, I easily found multiple helicopter slots at a nearby travel agency right after being told it was impossible. As a traveler, my time is precious, and I rely on the concierge’s expertise. I believe Emma has a great attitude, but the service could be improved by being more resourceful and dedicated to finding solutions. Everything else was excellent, and I hope this feedback is helpful."

"Was a cozy room, curtain rod falling off wall, hole in washroom wall, clumps of hair left all over in the shower frok the previous guest"

"The hotel was nice , the rooms were comfortable , the hot tub sauna area was beautiful, under the stars ."

"Mud in gym no locker in sauna"

"The hotel is looking a little run down "

"They put us in room 109 the WORST NOISY AND THE SMELL OF CHLORINE FROM THE HOT TUB OUTSIDE OUR ROOM , aweful "

"Great dinner. Staff were very helpful and friendly. "

"Hot tub and sauna were amazing. Good location in town close to everything except the train lines which ran a lot. We are light sleepers so this was a shock to our system. Bed was too firm but this is a personal preference. Great shower area and overall great customer service."