Search Hotels Near Pakenham Oaks, New Orleans

"My biggest complaint was the elevator. We stayed on the 20th floor. One elevator goes from the lobby to the 17th, another goes from 17-20. The two days we were there the elevator for 17-20 broke down for hours. We had to shlep our bags down 3 floors of double landing stairs the morning we left. "

"The staff was the absolute best! Room was clean but no outlets in the bathroom where needed the most. The dinner was fair.. pasta a bit cold but the band in the lounge, The Iguanas was fabulous… I can’t say enough good things about the staff… helpful, funny and welcoming. I would have given 5 stars but for the room . Hopefully the rooms will be renovated soon…"

"Great location. Cold room. Hot shower and good beds "

"Temperature in room was hard to regulate All staff were very friendly Elevators always arrived quickly Live music in bar was way too loud; bar tenders were friendly"

"Great hotel in great location "

"The room was lovely in all respects except for sound insulation. You could hear people talking in the hallways and music from outside the hotel across the street. This noise level interfered with my sleep."

"The breakfast wasn’t bad "

"This was an awful stay. I called upon arrival in the room to report a CLOGGED shower drain and a broken phone. I was told Engineering would visit to resolve. The next morning I went IN PERSON to report this issue because no one had came. I was assured it would be fixed. It was NOT. I showered for 3 days in a PUDDLE of water with DRAIN FLIES and NO PHONE. Location was good, customer service and cleanliness was abhorrent. "

"Breakfast was ok. The coffee was warm, at best. The staff was very nice. Had stomach issues after almost each day. We had a one time $29.00 credit from Expedia. This wasn’t explained well. We had to give the voucher upon a meal or drink at the bar, which we didn’t realize until we got home. We assumed it would come off at checkout. A credit would be appreciate! The pillows were very uncomfortable. Location was excellent, room was very nice. "