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"The onsen is wonderful, as is the breakfast. Also, close to the station but not noisy. Very much recommend."

"Great room with lots of fun amenities to choose from. Very convenient and close to Matsumoto station."

"Rooms are clean, enough space for 2 persons and luggages (we rent 2 rooms for a family of 3).Beds are comfy. We can see the castle through the window of our rooms Staffs are polite. The location is convenient 10mn walking from the train station and ~10mn to the Matsumoto castle and the main street and the old town. The hotel has a small bath for men & women. Nothing to complain about."

"Great location, excellent ammenities available, very helpful staff"

"Clean room. Helpful staffs."

"Best customer service / A huge room / great hot springs"

"温泉が良い 朝食バイキングもメニューも豊富で良かった"

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "

"Well managed old hotel and quite wide among Japanese Hotel. Everything was available no inconvenience but it was "