Upon arrival in Ollantaytambo no taxi or customer service knew where the address was. We took a taxi who had to stop 4 times to ask where it was. When the taxi did not locate it we were dumped on the side of the road with our 2 small children. Then the hotel refused to refund our money!!
Great place to stay. Very good service. Property is new and some parts are still under construction. Overall we had good experience.
เข้าพัก 1 คืน, ธันวาคม 2019
ร ีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Delasa
30 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
pleasant stay, far from city center
We stayed at Los Wayruros for one night, before taking the train to machu pichu. Looks like this is a relatively new hotel, the bed was comfortable and the room has LCD, a desk and a chair. The main problem with this hotel is location, it is far from the center (30 min walk) and you have to take a motor taxi for 10 soles to get there. If you arrive late at night, you may not find anybody taking you there. On the other hand it was very close to the train station (7 min walk). So very easy for people who want to take the train to machu pichu.
We saw only two people working there, and they do everything they can to make your stay comfortable. However, there are things that they forgot to put in our room, hand soap, shampoo, towels. We asked him and he provided all those items. They provide breakfast but because we were taking a super early train, we did not try it, but the main person working there was so kind and brought us cheese and bread to make to go sandwiches for ourselves. They also stored our luggage to pick up when we were back from machu pichu.
Our experience and stay at Los Wayruros were wonderful in all respects. This was made extra special by the hospitality of Johnathan the owner and his wife. This is a fairly new hotel located just 5 mins walking distance from the Ollantaytambo railway station. It is located some distance from the main square and there is a lack of easy transportation. Nevertheless, Johnathan helped out and dropped us as needed. The view from the hotel windows is awesome. BTW the Machu Pichu Trains pass by several times a day in front of the hotel which we found cute. These trains do not run during the night so there is practically no disturbance.
A atenção do proprietário é perfeita, desde o momento que nos buscou no centro até nossa partida, se disponibilizou nos levar de carro caso fossemos jantar. O hotel parece longe do centro, mas existe um caminho pela ferroviária muito fácil e próximo para chegar ao centro. Recebemos nosso café no quarto pois pegaríamos o trem bem cedo. Tudo muito aconchegante. Super recomendo.
Excelente atención, predisposición y calidez .. gracias a jhonattan por toda la atención.habitacion muy cómoda y limpia..buen desayuno..buena ubicación. Lo recomendamos...