โรงแรมที่มีสปาใน Ogombo

"Terrible "

"The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

"Zero stars. This was one of the worst hotel experiences imaginable. Despite having a confirmed reservation, I arrived after a long flight from Toronto only to be told there was no room available. I was left waiting in the lobby for hours while staff scrambled to “find” a room. The room they eventually showed me had no running water, no Wi-Fi, a power outage, and more than 14 live bugs crawling on the bed — all witnessed by the manager and room attendant. I was forced to leave and pay for another...