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"i always stay here if i can when visiting Cambridge A lovely historic building with gardens and grounds Very good breakfast in delightful dining room Free parking on site Free wifi It is a few miles out from the colleges/city centre but there is easy access to Madingley road park and ride and therefore Cambridge itself Rooms are fairly basic but more than adequate for a short stay/long weekend and surroundings and communal rooms make up for any missing luxury in the bedroom. There is a bar...

"Fantastic modern hotel."

"All is good but the room so old to renovate to best. "

"There are no useful amenities and the ones advertised aren’t really: the bar is a desk that never seems to be open no draft beer etc. the swimming pool was locked up with a comdnation lock that we were not given the code to on arrival and the nearest pub is 30 minutes away over fields however it was a very nice pub to eat & drink. When we arrived there was no one there and the door to the reception was not opened until 16:00 on the dot by the receptionist who was in there all along."

"Room very clean and housekeeping in attendance. Breakfast - chaotic but a very busy period for hotel; staff multi-tasking perhaps a bit too much; guests not too sure where anything was located at buffet; no room-check 'just turn up' gives impression of low-value aspect. Everything else, fine."

"Recommend improved breakfast set up and cleaning in dining spaces."

"We checked into Novotel as we need our kids to get a good night sleep in the middle of our journey. We checked into Novotel at 3pm to find that the sofa bed had not need made and there was no linen for us to make it up. Between 3pm and 11pm we asked 7 times for them to make up the bed, each time promised by them that it would be done shortly. In the end our children fell asleep and they had to make up the bed for the adult around the children. The hotel reception was small and therefore...

"Room was clean, shower tray to floor covering could do with replacing as cracked, breakfast was good with the amount of choice , but coffee machines need to be checked more often as keeps running out of water and beans."

"Nice staff! Great service"

"Hotel had lovely conservatory and lounge and restaurant area lovely garden where you could sit outside reception area was nice our bedroom was nice and comfy bed .The one. big grumble we did ha ve we booked a table for our evening meal we ordered 6 small plates of food when it arrived it no garnish or anything just some mayo and dipping stuff the plates of food were to put it mildly disgusting we nibbled at some of but had to leave more of is we paid £37 for that pleasure"

"I unknowingly booked a handicap accessible room. They could be more clear about this in their room listings."

"Good"

"The bathroom door creaked loudly for every movement both opening and closing. There is only one waste basket in the bathroom."

"Séjour que j’affectionne tout particulièrement. J’y viens fréquemment , le personnel est très aimable et attentif . Atmosphère convivial et détendu. Les repas pris dans le jardin sont très simples au point de vue du service mais cela donne aussi un caractère très informel et sympathique. A recommander."

"We usually stay here when in Cambridge. I think this was our first visit under new ownership. The place was great as usual. The staff were friendly but clearly stretched too thinly. We waited in the bar for service and eventually went elsewhere. The wait for breakfast to arrive was around 40 mins. It proved difficult even getting clean cutlery. When asked about our stay at checkout, we mentioned the slow service but got no response or enquiry suggesting it was a well recognised problem."