Hill Pride City Hotel provides a peaceful retreat with its garden where guests can relax. The property offers practical amenities including laundry facilities, free in-room WiFi, express check-in and out options, and staff available at the front desk 24 hours a day.
Nuwara Eliya is home to Hill Pride City Hotel. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Nuwara Eliya travel guide
No. 09, Havelock Road, Nuwara Eliya, 22200
What's nearby
Nuwara Eliya Golf Club
15 min walk - 1.3 km
Lake Gregory
15 min walk - 1.3 km
Assemblies of God Church Nuwara Eliya
2 min walk - 0.2 km
Holy Trinity Church
5 min walk - 0.5 km
Victoria Park
7 min walk - 0.6 km
Restaurants
Barista
2 min drive
Indian Summer Restaurant
18 min walk
Grand Hotel
16 min walk
Milano Restaurant
3 min drive
Cafe Noshers
14 min walk
About this property
Hill Pride City Hotel
Property highlights
Take advantage of a garden, laundry facilities and a restaurant at Hill Pride City Hotel. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, meeting rooms and luggage storage
Room features
All guest rooms at Hill Pride City Hotel have comforts, such as air conditioning, in addition to
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6 for adults and USD 3 for children
A restaurant
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
3 floors
Smoke-free property
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Desk
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 6 for adults and from USD 3 for children
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number Yes
Property is also known as
Hill Pride City Nuwara Eliya
Hill Pride City Hotel Hotel
Hill Pride City Hotel Nuwara Eliya
Hill Pride City Hotel Hotel Nuwara Eliya
Frequently asked questions
Is Hill Pride City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hill Pride City Hotel?
Self-parking is free at this property.
What time is check-in at Hill Pride City Hotel?
Check-in begins at 2 PM.
What time is check-out at Hill Pride City Hotel?
Checkout is at 11 AM.
Does Hill Pride City Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hill Pride City Hotel located?
Situated in Nuwara Eliya, this hotel is within a 15-minute walk of Assemblies of God Church Nuwara Eliya, Victoria Park and Galway Forest Reserve. Lake Gregory and Holy Trinity Church are also within 15 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hill Pride City Hotel Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall I am quite happy with my stay. Read about the water pressure problem in the reviews and was a little apprehensive at first. Turns out the water pressure was very good, at least in the 2 rooms my and my friend were staying in. Some room for improvement in the administration but I'm sure it will be better the next time I visit the hotel. I'll likely stay again when I come to the area again.
Just outstanding in every way. The staff was wonderful, the breakfast and attention to detail amazing. The room was terrific. Walking distance to Victoria Park and downtown. Just wonderful. We highly recommend this place.
Christopher
Stayed 2 nights in Mar 2022
8/10 Good
Verified traveller
8 Dec 2018
Liked: Staff & service
Good for the price
Hot water is on and off.
Very cold at night (no ac), they gace my a heater.
A 10 min walk to center (not a nice walk at night)
Verified traveller
Stayed 2 nights in Dec 2018
8/10 Good
Verified traveller
4 Aug 2018
Liked: Staff & service, room comfort
nice
We only stayed for one night. It was a perfectly serviceable hotel for our purposes--a place to rest that was clean, had helpful staff, and a comfortable bed.
One night that we spent there was something to forget. Main disappointments listed below :
1) No proper entrance to Hotel and no Car parking.
2) No elevators in the Hotel. Had to
Climb 2 staircases after a long tiring journey.
3) The TV did not work.
4) No intercom facility in the Room.
5) The untrained staff tried to fix the TV problem, and wasted 1 hour of our time, but had to ask them to leave the room finally, as we were getting frustrated. The staff does not understand English.
6) Rooms are very small with not enough space to keep 2 large suitcases... very cramped up
7) Mosquitoes in the Room
8) The electricity went off frequently and there was no candle or battery lamp provided.
9) Due to the wind, there was some noise being heard all night which was very disturbing... was probably a door / window banging due to the wind.
10) Shower water did not have any force, and the knob which lets the water flow from the shower was loose, so water did not flow from the shower. One hand had to be kept on that knob constantly.
11) Hot water was intermittently coming without any force during morning time when guests in other room were probably also having bath.
12) No great view from the room.
13) To compensate for the inconvenience, the Manager offered to provide us free desert. But the desert was not good at all. We just had one bite of the desert and left the remaining.
PLEASE AVOID THIS PLACE IF YOU DO NOT WISH TO SPOIL YOUR HOLIDAY !!
Aryan
Stayed 1 night in May 2018
8/10 Good
Dmitry
22 Feb 2018
Liked: Staff & service, room comfort
This is a nice, basic hotel with everything you need if you are not a luxury traveler. The rooms have everything you need but not as clean as hoped. The shower stream strength was not too good but the bed was comfortable. Location wise, this hotel is a little bit away, but walkable, from the race course / Victoria Park. The road leading up to it is pretty dark at night. But overall a decent stay if you are here for a day or two.
Good welcome from staff and room upgrade as hotel was quiet. All the staff were friendly and helpful
Room was well furnished, but bathroom was cramped and access difficult.
Breakfast was poor value. The dinner menu did not suit us, so we ate out.
There was a problem with water supply to our room, that disrupted having a shower in the evening. The manager was very apologetic, and reduced the price in compensation.
David
Stayed 2 nights in Feb 2018
6/10 Okay
Ashwin
9 Jan 2018
Liked: Cleanliness, staff & service
Nice but pricey for what you get
A neat clean hotel with great service overall. Excellent breakfast. Rooms were tiny though and not well equipped. It was freezing and there were no heaters in the room. Also only enough hot water for 1 person to shower . Given this is in a cold part of the country surely heaters and more hot water would be a basic requirement. Expensive for what you get compared to our 3 prior hotels in other parts of SL on our tour. In fact it was certainly the smallest and least equipped hotel on our trip.
We stayed just 2 nights. Hotel not easy to find but once you do find it you can walk in 30 minutes to main attractions in this city. Basic hotel, nothing special about it. No heating so if you travel in a period when is cold it will be quite cold to sleep three, although you can ask for extra blankets.
Hotel had no boarding room option for our driver so had to pay out of pocket for another location for our driver. (Our other 5 hotels where we stayed on our trip had boarding options for free). Hotel staff lacked sense of caring or empathy towards us. Hotel was dirty, and didn't feel clean. It's location wasn't ideal either. We had 2 rooms, and one of them hadn't been stocked properly with toiletries. No elevator. Bad view. One of the room's didn't seem to have working AC.
Verified traveller
8/10 Good
B. W., Österreich
13 Feb 2017
Liked: Cleanliness, staff & service, room comfort
Nettes kleines Hotel mit freundlichem Team
Hotel liegt Zentrums-Nahe - 15min zu Fuß erreichbar, Gegend ist ruhig;
Team ist sehr nett und hilfsbereit - sind extra für Frühstückspakete für Wanderung um 4 aufgestanden;
Im Februar ist es kühl in den Zimmern aber es gibt Tee und Überdecken die helfen;
Zimmer sind sauber aber obwohl das Hotel recht neu ist bereits einige Schäden in den Zimmern. Das stört allerdings nicht weiter, für den günstigen Preis ist die Leistung absolut in Ordnung! Für Nuwara Eliya genau das richtige Hotel!
Hotel was clean and comfortable with a friendly staff. It's close to Victoria Park and the city centre - within walking distance or a quick tuk-tuk ride. Freshly prepared breakfast was quite good.
John
8/10 Good
Verified traveller
1 Feb 2017
Liked: Staff & service
Disliked: Room comfort
Personnel top
Personnel tres sympa qui fera tout pour vous rendre service
Avoid this place at all cost!! No heating or hot water!! Hotel descriptions listed the hotel having air conditioning but there's was absolutely no heating. Also, hot water turned off after 5 mins and ended up showering in ice cold water!! A complete nightmare!
Verified traveller
10/10 Excellent
Ram, London
20 Nov 2016
Liked: Cleanliness, staff & service, room comfort
Great hotel for a stay in Nuwara Eliya!
Conveniently placed for access to the centre of town and several attractions such as Botanical Gardens, Gregory Lake, Lovers Leap Falls, Horton Planes and Pedro Tea Plantation
Ram
6/10 Okay
Samir, Baku, Azerbaijan
3 Nov 2016
Liked: Cleanliness, staff & service
Average hotel
Management was very friendly. Hotel located far away from any cafe or restaurant, all shops and cafes closing very early and no room service available in the hotel on evening time. Breakfast was average. Room was small and very cold. Housekeeping service not good, cleaning staff very lazy. Difficult to have a shower due to low pressure.
Es uno de los peores hoteles en los que he estado en vida. No lo recomiendo en absoluto. Mi experiencia fue muy negativa por todo hasta tuve que pedir en tres ocasiones que me limpiaran la habitación y nunca he pasado mas frío en un hotel en mi vida.