Search Hotels Near Novado Gallery, Jersey City

"Came to check in around 5pm and my room was not ready and was asked to wait in the lobby for 30 minutes until it was, gave them 35 minutes heard nothing and when I returned back to the front desk I was received with hostility and impatience from one particular staff so much so that another staff member had apologized to me on their behalf. I was nothing but respectful and patient and was not received with that same sentiment. But my room was nice and I enjoyed my stay despite it"

"We had an stress-free stay at The New Yorker during a non-rush period. The location is unbeatable, right in the heart of the city near Penn Station, Madison Square Garden, and a short walk to Times Square. It is an ideal spot for walking to major attractions or catching a subway anywhere in the city. Our room was consistently cleaned on a daily basis, and the housekeeping staff did a good job. The reception desk staff were friendly, professional, and attentive to any concerns we had. However, be aware that the hotel is "old school" and you have to pay for basic amenities, including a fee to store bags after checkout. Despite this, the convenience and safety, especially with security at the elevators, make it a great option."

"Clean room Helpful staff Good breakfast Comfortable temp in room Working TV"

"Room smelled awful. Not thoroughly clean. Lacked basic inclusions like a robe, slippers, etc. "

"This hotel was a nightmare. The most incompetent staff I’ve ever had the pleasure of dealing with. Overcharged me, gaslit me, continued to make accounting mistake after accounting mistake. It’s been a week since my trip and they still haven't been able to refund me or correct their mistakes. No one seems to understand numbers. When I say nightmare don’t take that lightly. These people have no clue what they are doing. Don’t trust it, go to a known and loved label they would never give their clients a headache over their own errors. They made mistakes and wasted my entire trip and all the money I brought to spend on my trip without any remorse or recourse and IM STILL WAITING FOR MY MONEY BACK. Also their elevators broke during our stay. 45 minute waits if you don’t want to climb 35 stairs. This was terrible terrible terrible. Do not take the chance. "

"Had shower shoes and was extremely clean. Room smelled like fabreeze. "

"Good location, well maintained hotel and rooms, decent breakfast.. "

"Loved our stay! also it’s close to subway and attractions."

"Underwhelming "