4/10 แย่
Tim
5 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Booked a 2 x night stay in one of the garden room at Harts. Booking process was all good, good comms and nice friendly staff on arrival.
Good Points:
• Location is simply fantastic- just off the city centre
• Lovely garden view, with amazing elevated views
• Amazing water pressure in the bathrooms, filled the bath so quickly
• Lovely large fluffy towels
• Individual controlled heating control. No air con
Not so great points:
• Noise from doors, the hotel is really showing its age and this is most noticeable with the fact that all the individual room doors make a heck of a noise when closed. No soft close here I’m afraid. Around 3:00 PM onwards, the noise is pretty much continuous
• Noise from the cleaners, my room number 2 seemed to be where the cleaners congratulated in the mornings. They would literally sit on the floor outside my room, folding sheets and laundry stuff, whilst talking loudly and laughing - incredibly noisy
• Very badly stained carpets in the room, not nice at all
• Unfortunately for purpose clear frosted glass panels on the bathroom sliding door, which meant that the whole room was flooded with light, despite having the curtains and blinds in the room closed
• No working extraction in the bathroom
• Mould on the grout lines to the shower area, needs re grouting
• Tiny small room, couldn’t even do my yoga. Easily the smallest hotel room I have ever stayed in
• Awful motorway service station quality loo roll! No excuse on this one, come on guys an extra 50p
Tim
เข้าพัก 2 คืน, กันยายน 2025
