โรงแรมและที่พักนอร์ทเวสต์ เพนซาโคลา

"The absolute best staff ever. Jennifer is a rockstar! Every single person in staff that was working during our stay greeted us daily, professionally and treated us like family. The hotel is always spotless clean, great breakfast and just a greta overall experience. This is what we should to stay at this hotel every time we visit Pensacola."

"The room is spacious and clean. Bed extremely comfortable. The staff is very helpful and accommodating. The air conditioner is annoying as it runs non-stop regardless of settings; but honestly very minor inconvenience."

"Love the people. No deposit required"

"Everything about this hotel was excellent, and the bed was so comfortable, I slept in. "

"It was not very clean. Sticky floors. It smelled like they were using a scent to cover up insecticide smell. My nose burned the whole trip. It was in a ok part of town. If you want something cheap this place is ok and just barely ok. Amenities were vending right outside my room and we had a service dog. Every time someone used vending it bothered him and us. We would have preferred something away from the vending and front doors. However their sister motel just down the street which we...

"When we checked in, we were helped by Blake who was completely thorough on what all the amenities were. She suggested places to eat and we were impressed by her knowledge. The reason for only a good rating is this: I could not get into the bed easily. I am 5'4" and the bed was above my waist. A thick mattress and thick box springs on a platform made it so hard to climb in the bed. I brought that to the attention of the staff as we checked out and was informed that they had step stools OR I...

"I had a bug problem in my room. In addition, the floors are thin and you can here the busy roads. Not to mention noisy dogs. The place seems new tho and the breakfast was great."

"Beautiful, I wish we could have stayed here longer. The place is clean, staff were friendly and breakfast was decent. I love the size of the rooms and the storage and amenities in there."

"The room was nice. The breakfast was not so good, but the location of the hotel was great! Staff displayed good customer service."

"Booked 2 rooms. Upon arrival, rooms were found to be in very rough shape. Dingy and very run down. Worn out walls, floors and surfaces. Bathroom was disgusting. We were afraid that the bedbugs & roaches would disturb our sleep, so we immediately requested a refund and went to a nicer and cheaper Holiday Inn. This is fine for perhaps a single guy, but not suitable for women or children. Attn HUSBANDS; Do NOT book here!! Your wife will be pissed!"

"Everything about my experience with OYO hotel was horrible."

"Good stay"

"i never write bad reveiws, but i feel an obligation to warn people with familys not to go here. if you are down on your luck and need a cheap place to stay and are trained in self defense then this is the place for you. if you are a family on vacation dont even slow down anywhere near this place. the whole place was nasty, the people coming and going in and out were sketchey to say the least. the room looked like the 3 stooges did the construction. people were yelling in the halls and beating on...

"I had to go to the store for toilet paper, soap and shampoo. The phone was completely broken so I couldn’t call the front desk. The remote was also missing so i couldn’t use the tv- but it wouldn’t turn on either so the remote wouldn’t have worked either. I also had people knocking on my door throughout the night so I felt very uncomfortable. I called from my cell phone and no one answered at the front desk."

"All good"

"We made a reservation when we got there at midnight the Lady said she doesn’t have rooms for us he name was Jordan because we r latinos and they did charge us ahead of time so she said there was no manager and that she couldn’t do a refund and walked away leaving us there at front desk"

"Super clean and relaxing- private beach access and walking distance to the Gulf. Best place to stay in Pensacola!"

"The staff was amazing!"

"Felt more like a motel than a hotel, outdated and super dark carpet floors, definitely did not change the sheets to clean ones."