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Red Jacket Mountain View

2.0 star property
Adventure awaits in every direction at this North Conway retreat, where guests can enjoy mini golf and sledding before relaxing with drinks at the poolside bar

Choose dates to view prices

Red Jacket Mountain View in North Conway offers a perfect family getaway amid natural beauty. Explore nearby hiking trails, enjoy garden views, or unwind in the spa tub after outdoor activities. The poolside bar is a relaxing spot for cocktails.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Air-conditioning
  • Parking available
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 May 2022 to 31 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per night.

Cots (infant beds) are available for USD 20.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 25.00 per night
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Water park access is not included in the standard and room-only rate categories. Guests may purchase water park access for USD 25 per person.

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Red Jacket Mountain View have a pool?

Yes, this property has a seasonal outdoor pool.

Is Red Jacket Mountain View pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Red Jacket Mountain View?

Self-parking is available for USD 25.00 per night.

What time is check-in at Red Jacket Mountain View?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Red Jacket Mountain View?

Checkout is at 11:00 AM.

Where is Red Jacket Mountain View located?

Located near the slopes, this North Conway hotel is in the mountains and within a 15-minute walk of Kahuna Laguna, Pirate's Cove Adventure Mini Golf and Saco River. Conway Scenic Railway and North Conway Depot Railroad Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

9.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 251 out of 741 reviews
Rating 8 - Good. 256 out of 741 reviews
Rating 6 - Okay. 142 out of 741 reviews
Rating 4 - Poor. 62 out of 741 reviews
Rating 2 - Terrible. 30 out of 741 reviews

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun for the kids
Stayed 5 nights in Apr 2022
Verified

2/10 Terrible

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking amd water park wasn’t included in room fare.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Great location. Great waterpark.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Nicole

Liked: Amenities
We had a great time during our stay, my daughter loved the waterpark. We had some issues in our bathroom, we had bugs on the outside of the light on the ceiling in the shower. I went to the desk a few times to get it resolved and they never came to take care of it. I brought it up when I checked out.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort

Great weekend trip

Amazing service. GM Derek is friendly, caring and genuine. Comfortable beds, older hotel but tastefully remodeled. Breakfast buffet is excellent as was the water park.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was excellent
Stayed 1 night in Apr 2022
Verified

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Outdated

Slightly outdated so pricing is a little excessice, but clean and comfortable
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time! The rooms were clean and the staff was very friendly. All we had to do was text the front desk for any extra housekeeping items. Great food at the breakfast buffet and the water park was clean, fun and had plenty of life guards on duty . We will definitely be coming back again!
Stayed 1 night in Mar 2022
Verified

6/10 Okay

lori

Disliked: Cleanliness
James at check in was a big help! Rooms not real clean, bed very uncomfortable, Rooms had no microwave or Coffee maker. Hot tub had a sign that said no children under 6. We had kids in diapers and parents brought in babies. Staff did not enforce the policy.
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money spent
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the water park. Staff was really friendly
Stayed 1 night in Mar 2022
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the horse ride, what i didn't like was the price for the hotel buffet. It was horrible!!
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Common areas with trash all around. Hand sanitizer dispensers were empty. Room was not picked up nor were new towels provided. Housekeeping carts and bags of trash in corridors all day and evening.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The water park was great, though a bit crowded mid afternoon. Dinner at the restaurant was very good-skip the overpriced, cold buffet. Staff was friendly and helpful.
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay was good, water park was only okay

The hotel was fine. Seemed clean & the people were friendly. I had issues with Kahuna Laguna.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and clean! We stayed in a Mountain View loft room. The kids and adults loved it! The water park was spotless and so very fun! The arcade was a good size with plenty of games to interest all ages. The food options were great. The staff was very friendly and polite. The hallways can be a bit noisy at times but that’s expected with a family friendly place. We will definitely be back!!!
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The red jacket Inn was a fun experience! I have a young daughter and an older daughter, they both really enjoyed it. I myself enjoyed the food and the beverages. The staff are very friendly and helpful and the rooms are pretty clean.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
A great family hotel, breakfast is awesome. Dinner menu needs to be expanded.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Best for families with kids, otherwise there was no point to staying here. The hotel is outdated and a bit rundown. Would be okay for less money per night but for over $300 per night it was not worth the cost at all. Breakfast was an additional $25 per person and to use the hot tub you had to pay for water park entry. Overall the staff were very nice and breakfast food was decent and convenient. Just wouldnt stay here again for the price.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Aury

Liked: Cleanliness, staff & service
It was ok. The hotel is outdated. The only good thing is the indoor water park.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

From great to not so great

I had been there a few years ago and had an amazing experience. This time not so much. There was no activities set up for children. One restaurant closed. Went to have dinner and ordered a dish that said coconut sauce but there was only a bunch of curry. The lady said they must have changed the recipe since others had complained also. Got my new food after everyone else was done and kids already went to the room. The kids got paper to draw on and the crayons was all broken and well used.(Everyone else loved there food) . The ppl above us was doing karaoke and bounching all night. The front desk went up there to ask them to take it down a few notches they did but syarted up ar 1 am again! Thank goodness for the Waterpark we did have fun there.
This is the crayons they gave us to draw with
Stayed 1 night in Jan 2022
Verified

8/10 Good

tyler

Liked: Staff & service, property conditions & facilities, room comfort

Great for quick family get away

Red jacket is a great place to bring kids. Waterpark is awesome, small arcade. In house dining was ok, expensive for quality and portions.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel have kept the facility COVID compliant better than I have seen at almost any hotel in the past two years. They were also extremely friendly and fantastic with interactions with our children. There is a water park at this hotel so the main clientele are families. Saying this, I was blown away at how well suited the associates are for this property.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive the water park always a hit with the grandsons. Decorated for Christmas and activities for the holiday season was enjoyable. The Sunday breakfast buffet was disappointing.
Stayed 2 nights in Dec 2021