"For the first time in all my years using Expedia, we learned that we were double booked the evening before we were to leave for Mason City, IA. Of the three nights we booked we were told that we could stay the first and second night but not the third. We were offered either a two day stay or a refund. We chose the refund. Six days later, it took a call to Expedia to have the refund processed. I was able to reference the IM exchanges with the B&B on the Expedia platform to document the events....
"For the first time in all my years using Expedia, we learned that we were double booked the evening before we were to leave for Mason City, IA. Of the three nights we booked we were told that we could stay the first and second night but not the third. We were offered either a two day stay or a refund. We chose the refund. Six days later, it took a call to Expedia to have the refund processed. I was able to reference the IM exchanges with the B&B on the Expedia platform to document the events....
Maytee