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Haven

3.5 star property

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Close to Niseko Tokyu Grand HIRAFU, Haven provides amenities such as laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and an access code
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per property policy, maximum occupancy guestroom limits are strictly enforced. Extra guests are not permitted.

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - 後保生第1132号
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Haven pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haven?

Self-parking is free at this property.

What time is check-in at Haven?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Haven?

Checkout is at 10 AM.

Where is Haven located?

Situated in Kutchan, this apartment building is 0.4 mi (0.6 km) from Niseko Tokyu Grand HIRAFU and within 3 miles (5 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Noasc. Wonderland Chair A and Shikotsu-Toya National Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.2

Cleanliness

8.0

Location

8.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 4 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay with good restaurants close by. The building is nice and Ski Japan helps out with almost anything. Don't be fooled if you are in a studio there is not laundry or a ski waxing station as the pictures make it seem. Make sure to buy coffee, I stayed for a week and they provided 2 Nespresso cups for the entire time and you cannot buy these at the store, so either bring some or buy some mixing coffee packets. Overall though this place is amazing and I can't wait to return for the most epic powder in the world!
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Traci

Liked: Cleanliness, amenities
The room was great! Bathtub in the bathroom was amazing! The SkiJapan staff were excellent with arranging our transfer from the airport and even met us at the bus stop late at night, gave us a ride to the property and helped check us in. They also provided welcome snacks which was a great surprise. We truly enjoyed our stay. Location in Lower Hirafu is perfect, walkable to everything but in a quieter part of town. It is across from a nightclub but we never heard anything from them in the 4 nights we were there.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Wen Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很方便，房間也舒適，廚房設備都齊全，就是少了瓦斯爐或電磁爐，所以不能煮東西。 到Hirafu 雪場只有一公里內，服近有些居酒屋和Bar和小餐廳，整體來說是很不錯的。
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location was central, however can get quite noisy ... summer all the construction vehicles and during the winter n all the party goers from Powder Room and surrounding bars.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019