CiXi Hangzhou Bay Hotel

4.5 star property
Travelers can relax by the pool, energize at the on-site gym, and satisfy their appetite with multiple dining options at this comfortable retreat

Choose dates to view prices

CiXi Hangzhou Bay Hotel combines modern luxury with genuine comfort. Guests can enjoy a drink at the bar, stay fit in the gym, or savor a meal at the restaurant. The indoor pool is perfect for unwinding, and free in-room WiFi keeps everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does CiXi Hangzhou Bay Hotel have a pool?

Yes, this property has an indoor pool.

Is CiXi Hangzhou Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CiXi Hangzhou Bay Hotel?

Self-parking is free at this property.

What time is check-in at CiXi Hangzhou Bay Hotel?

Check-in begins at 2 PM.

What time is check-out at CiXi Hangzhou Bay Hotel?

Checkout is at noon.

Where is CiXi Hangzhou Bay Hotel located?

Situated in Ningbo, this luxury hotel is 0.3 mi (0.4 km) from Shishan Park and within 9 miles (15 km) of Cixi Kaolao Mountain and Shanglinhu Kiln Site. Andong Marsh and Yuyao Stadium are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

6.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 5 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Yutse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿體驗。

整體感覺良好。唯一就是泡澡池會漏水,無法放滿水。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Things are improving at Hangzhou Bay hotel!

My husband and I stayed at this hotel several times, it was pretty run down and unclean. We decided to give it one final chance with a lake view room. Surprisingly, the service level has improved and the room was quite acceptable. We might go back again based on the standard of this visit.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a comfortable hotel and they speak English which helps greatly. Very large breakfast buffet.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location and good breakfast

I travelled to Cixi because of my job. The location of this hotel is very good, close to everywhere, just beside a park and a nice restaurant.
Stayed 5 nights in Jan 2018
Verified

6/10 Okay

lee

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice but dates

Overall, stay is good. Hotel is showing age. Example is pillows in room are very flat and uncomfortable. Updates on small things would make stay better.
Verified

4/10 Poor

Richard

Disliked: Property conditions & facilities

Hotels are hard to find in CiXi City

I have stayed at Hangzhou Bay Hotel several times over the years but not for some time. The condition of the hotel was OK but well behind other newer 5 star hotels in other cities. Unfortunately I have been unable to find a great hotel alternative in CiXi City so went back here. Unfortunately there was very little English spoken and the restaurant menu was also Chinese without English. Made for an interesting meal which incidentally was quite OK. Otherwise I would say the hotel was a little tired. Next time I will try to avoid CiXi City altogether.
Verified

10/10 Excellent

Homero

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Li H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet hotel

Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort