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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel connected to the convention centre in Niagara Falls with a restaurant

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Standard two queen | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Reception
Balcony
Empress Inn and Suites by The Falls offers a welcoming atmosphere near Clifton Hill. Unwind with WiFi, enjoy the manager's reception, or have fun at the nearby Fallsview Indoor Waterpark. Guests praise this hotel for its value and location.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is ฿1,537
฿1,930 total
includes taxes & fees
4 Sept - 5 Sept

Room options

Check availability for these dates

Tonight

Sept 3 - Sept 4
Check availability for tonight Sept 3 - Sept 4

Tomorrow

Sept 4 - Sept 5
Check availability for tomorrow Sept 4 - Sept 5
Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds
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About the area

Located in Fallsview neighbourhood, Empress Inn and Suites by The Falls is connected to a shopping centre. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Don't miss Maid of the Mist and Aquarium of Niagara. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Niagara Falls travel guideOpens in a new window
Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk
  • ‪Circle K - ‬5 min walk
  • ‪J & B Filipino-Asian Store Restaurant/Take Out Food - ‬9 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and free newspapers
  • Concierge services, barbecues and a porter/bellboy
  • A vending machine, a TV in reception and multilingual staff
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Balconies, fridges and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 3 Sep 2025, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 4 Sep 2025 start from ฿1,537.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self-parking is available for CAD 14.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 190 out of 1032 reviews
Rating 8 - Good. 240 out of 1032 reviews
Rating 6 - Okay. 235 out of 1032 reviews
Rating 4 - Poor. 148 out of 1032 reviews
Rating 2 - Terrible. 219 out of 1032 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great i would stay here again
Stayed 5 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was what we needed for an unexpected stay, just wish could have gotten a ground floor room, but on short notice it was understandable!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
the place is nice
Stayed 2 nights in Jul 2025

6/10 Okay

janbri

Liked: Cleanliness
close walks to main tourist area room clean but dated parking OK but extra $14
Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities
Close to everything.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jun 2025

6/10 Okay

Marise

Liked: Staff & service
The hotel is very good located. For sleeping it was ok, the staff is kind and there is a parking. The bed was confortable, this is not a 5 stars hotel but for sleepling just one night it was perfect, because we were near the cliffin Hill.
Stayed 1 night in Aug 2025

6/10 Okay

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Good and near to places
Stayed 1 night in Jul 2025

8/10 Good

Arzaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025

6/10 Okay

CEZAR

Liked: Staff & service, property conditions & facilities
Free parking
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service
The property is very old and outdated but the rooms were clean. Convenient location and staff were friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Helen

Liked: Cleanliness
Convenience: Easy walk to attractions
Stayed 3 nights in Jul 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Keerthana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to see so many negative reviews about this hotel but I can assure you that this was a great budget friendly place to stay. It’s close to the Clifton hill and is a great spot to save on parking as well. The staff were friendly . I stayed with my 11 month old baby and they were very helpful with everything.
Stayed 1 night in Aug 2025

6/10 Okay

Leo

Disliked: Property conditions & facilities
Value for money .
Stayed 2 nights in Aug 2025

6/10 Okay

Thirumal

Bathrooms came be renovated
Stayed 1 night in Aug 2025

6/10 Okay

maano

we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay
Stayed 2 nights in Jul 2025

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025

6/10 Okay

Omid

Liked: Staff & service
simple, clean and affordable
Stayed 1 night in Jul 2025

8/10 Good

Yoga

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Falls. Staff helpful.
Stayed 1 night in Aug 2025

8/10 Good

Syed Muhibur

Need to improve more services
Stayed 2 nights in Aug 2025

8/10 Good

Srushty

Liked: Cleanliness
Overall good experience. Just that i had to pay $15 extra for the parking per night.
Stayed 1 night in Aug 2025