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"The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)"

"We have been here the second time during our holiday in NZ, last time one year before. We would come ever again, such a lovely place to be and a very friendly host, who remembered us. We might never come to NZ ever again (we are from Germany) but if we would, we would book this place again. Thank you Andy for everything ☀️"

"Easy parking, convenient to Hobbiton"

"Nice location a few km out of Rotorua. The park-like grounds are a bit odd with the Alice in Wonderland themed art, but peaceful and with nice views of the lake in the distance. The rooms are well appointed but have zero soundproofing: you will hear your neighbors snore and chat, and doors are so flimsy you hear everything going on in the common areas. Bring your best earplugs. Breakfast is decent, service can be slow. Tiny outdoor pool and two nice hot tubs. Maintenance is hit and miss: rooms...

"Food was good, bar was fun, pools were nice. The owners and staff were all nice and helpful. Very enjoyable stay!"

"Awesome place to just chill or hang with the Whanau (Family) Pools were great, accommodation was all I needed. "

"The room was a great setup for a family with a separate kids room away from the main living area and bedroom. Kitchen was well equipped. YouTube on the tv was helpful with the kids. Bathroom spotless and nice tub. Alpacas, a sheep and bunnies were on the property and the owner gives you food you can hand feed them. Great playground and grassy area for kids to play on. Really friendly and helpful owner!"

"Staff were amazing, great location and facilities "

"The rooms were nice, basic, but all we needed. Nice fresh towels. A bit of maintenance needed on the place but it’s was all round good experience. "

"Too many minor issues with our room such as a broken shower head, carpet tacks sticking out of carpet, two single beds joined together but advertised as a extra large double bed, broken phone and kettle etc, reduced the enjoyment of our stay. I would not stay here again"

"Best spot on Lake Rotorua. What a view. With 5 star service. "

"This is the place that we want to come again... we arrived with a very bad weather so the warm water at the pool was so relaxing... laundry area was clean and our room is beach front so even with a storm the view is amazing! We stayed for 3 nights, room was clean, our mini kitchen is full of all the utensil that we need... comfy beds and shower is really good. Service was amazing, the staff are really nice,helpfull and polite. Parking is easy.. We love to come visit again. Thank you team we...

"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"Excellent problem-solving skills. You handled the situation perfectly."

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Great stay"

"มีอุปกรณ์อำนวยความสะดวกภายในห้องครบครัน เข่น ไมโครเวฟ กาต้มน้ำร้อน ชุดชากาแฟ มีแต่ของคุณภาพ"

"Room and bed plus toilet were very clean."

"Very thing is good except the room is little small."