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"Bar staff great. Desk staff very kind"

"Decent overnight in Ayr "

"Walking in to the hotel was beautiful but it’s so hard to get a parking space , it’s all been redecorated so went up to our room which was room 6 and it’s very dark so we had to put the lights on in the afternoon, lots of clattering and banging going on so went to reception and spoke to them and they said it was the bins getting taken out I just was checking that it wasn’t going to be like that all night , there is a middle door which was being used and it just banged shut , through the night there was a huge argument outside of the side we were at and then at 5 am the door started to get banged shut and didn’t stop from then on I’m not sure if that was the staff coming and going to work but we had a very unsettled night but apart from that the staff are really lovely and food was good so that was such a shame as the banging of that door really spoiled our stay ."

"Super "

"The pool was greater "

"We were given a spa voucher as a present and decided to treat ourselves and book in for the night. We were not disappointed. This hotel is worth its 5 star rating and more. The spa was lovely, especially the view over the golf course and out to the Ailsa Craig. The hotel was quite quiet due to the time of year so we were lucky to be upgraded to a suite. (That never happens to me!) The room was spotless and the staff were very attentive without being too overbearing. We started off saying that this would be a one off but are already making arrangements to return for longer. "

"Check in was quick and easy, staff were friendly and polite, room was clean and tidy, dinner was nice, only downside I can say, is the TV was tiny "

"Very friendly staff. Food really good. Room spotless and comfortable. Would stay there again. "

"Room was clean but very dated with wood chip wallpaper that had seen better days. Service was good in general"