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Reviews of The Wall Street Hotel

5 out of 5
The Wall Street Hotel
88 Wall St, New York, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 216 out of 244 reviews" "
Rating 8 - Good. 13 out of 244 reviews" "
Rating 6 - Okay. 10 out of 244 reviews" "
Rating 4 - Poor. 3 out of 244 reviews" "
Rating 2 - Terrible. 2 out of 244 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Doyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in May 2024
Response from Guest Services on 17 May 2024
Dear Doyin,Thank you for taking the time to complete our survey regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on 16 May 2024
Dear Madeline,Thank you for taking the time to complete our survey regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.

10/10 Excellent

Ilirida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on 13 May 2024
Thank you, IIirida! We are happy to hear you enjoyed your time with us and hope to welcome you back soon.Guest Services

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from The Wall Street Hotel - Guest Services Team on 8 May 2024
Thank you for staying with us at The Wall Street Hotel. We are delighted to hear you enjoyed your time with us and hope to welcome you back soon.

8/10 Good

Yolanda

Travelled with family
Liked: Property conditions & facilities
This is our first time at this hotel. Staff super friendly and very nice rooms
Stayed 1 night in May 2024
Response from The Wall Street Hotel - Guest Services Team on 8 May 2024
Thank you for staying with us at The Wall Street Hotel. We are delighted to hear you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Dear Robert,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Services

10/10 Excellent

Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining is great
Stayed 4 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
Dear Hung,Thank you for taking the time to complete our survey regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Services

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 3 nights in Feb 2024
Response from The Wall Street Hotel on 29 Apr 2024
Thank you so much Marcela. We are delighted you enjoyed your experience with us and we look forwarding to welcoming you back soon.

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024
Response from Guest Services on 13 May 2024
Thank you, Lisa! We are happy to hear you enjoyed your time with us and hope to welcome you back soon.Guest Services

10/10 Excellent

Barry

Stayed 1 night in Apr 2024
Response from The Wall Street Hotel on 10 May 2024
Thank you Barry!

10/10 Excellent

Cristobal, quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been an excellent stay en New York. Very happy to stay in a not big hotel with a very good hospitality of the staff.
Stayed 5 nights in Apr 2024
Response from The Wall Street Hotel on 16 Apr 2024
Dear Cristobal,We are overjoyed you had an excellent experience with us! It would be our pleasure to welcome you back soon.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 17 Apr 2024
Dear Elizabeth,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Service

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would recommend highly!!
Stayed 7 nights in Mar 2024
Response from Guest Services on 8 Apr 2024
Dear Lynsey,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Service

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear Jiayi,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Service

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness, the interior design colors and quality, the mattresses, the linen, the bathroom and amenities, the room layout, quietness, nice staff, housekeeping service, the valet were very helpful. There was a nice vibe and live jazz on the weekend. Overall, it was a very pleasant stay.
Stayed 4 nights in Mar 2024
Response from Guest Services on 2 Apr 2024
Dear Amal,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests. Your feedback will assist us in continually enhancing our guest experience. On behalf of our entire team, we look forward to welcoming you back in the near future.Guest Services

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Guest Services on 2 Apr 2024
Dear Michelle,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests. Your feedback will assist us in continually enhancing our guest experience. On behalf of our entire team, we look forward to welcoming you back in the near future.Guest Services

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with great design, lovely staff and very useful location for the Wall Street Area.
Stayed 1 night in Mar 2024
Response from Guest Services on 28 Mar 2024
Dear Gordon,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests. Your feedback will assist us in continually enhancing our guest experience. On behalf of our entire team, we look forward to welcoming you back in the near future.Guest Services

10/10 Excellent

troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star service! Walk distance to Subway, Charging Bull, 911 memorial, Ferry to Statue of Liberty island and whole food market! Very convenient by subway to Central Park, time square and everywhere in NY. Modern bathroom with heated floor, Smart Control lights. Great service beyond our expectations!
Stayed 4 nights in Mar 2024
Response from The Wall Street Hotel - Guest Services Team on 16 Mar 2024
Thank you, Troy, for your kind words. We are delighted to hear you had such a wonderful stay with us. We hope to have the opportunity to welcome you back at The Wall Street Hotel soon!

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on 12 Mar 2024
Thank you for staying with us at The Wall Street Hotel. We do apologize that your stay was short of exceptional. Should there be any feedback you would like to provide so we may improve our services in the future, please do not hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Everything was perfect
Stayed 3 nights in Feb 2024
Response from Guest Services on 20 Mar 2024
Thank you, Sarah, for your kind words. We are delighted to hear you had such a wonderful stay with us. We hope to have the opportunity to welcome you back at The Wall Street Hotel soon!

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms are fairly small but clean and well appointed. HVAC doesnt work well so room gets very hot at night with heavy duvet. Room service is terrible as they seem to always be to busy to answer and then take 20min plus to call back despite several workers not.lookimg to be that busy in the actual restaurant around the same time. Shower takes very long time to heat up.
Stayed 1 night in Feb 2024
Response from Guest Services on 28 Feb 2024
Dear Matt,Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, including the HVAC, room service, and shower. We will address these promptly to ensure a better experience for future guests. We appreciate your input and hope to welcome you back for a more enjoyable stay.Sincerely,Guest Services Team

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very new property (apparently opened in 2022), which means (I think) there are a few bugs that still need sorting out. What follows are my experiences: 1) The staff is excellent. All are friendly and helpful, and willing to go out of their way to help if need be. No issues with them (personally) at all. 2) Our room (with a fireplace) was very nicely appointed. I really do wish the fireplace would have been gas, but I guess codes are codes... If what you're wanting is something that _looks_ like a fireplace, then it'll do, but otherwise I don't think the extra expense is worth it. 3) The room had a bug or two. For some reason the lights in the bathroom would shut off about three minutes into my shower. This might be an issue with me more than the light switches, though, so make of it what you will. One of the switches on the bedside lamps also seemed to be loose. The issues above were, of course, minor, and didn't detract at all from our stay in what was a very nice new room. We would, given unlimited time and money, very happily stay there again. Oh and -- the hotel is right across the street from the building that was used for the exterior shots of the Continental Hotel in the John Wick movies. Cool. :-)
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Dear Patrick,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests. Thank you for sharing your feedback on your experience at the hotel as it will assist us in continually enhancing our guest experience. We would also like to apologize for any inconvenience you may have faced because of these issues.On behalf of our entire team, we look forward to welcoming you back in the near future.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Guest Services on 21 Feb 2024
Dear Allison,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Service

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Dear Kevin,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is very important to us, and we are glad you enjoyed your time at The Wall Street Hotel.On behalf of our entire team, we hope to welcome you back in the near future.Guest Services

10/10 Excellent

Joanna

Business traveller
Hotel is beautiful and well decorated. The staff is lovely and very accommodating. I would stay here again and highly recommend
Stayed 4 nights in Feb 2024
Response from Guest Services on 15 Feb 2024
Dear Joanna,Thank you for taking the time to complete our review regarding your recent stay with us. Your satisfaction is of utmost importance to us, as we are dedicated to providing the highest level of service to our guests. Please share any feedback on your experience at the hotel that will assist us in continually enhancing our guest experience.On behalf of our entire team, we look forward to welcoming you back in the near future. Guest Services

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services on 27 Jan 2024
Thank you for choosing to stay with us and we appreciate the feedback. We hope to host you again in the near future!

10/10 Excellent

Bree

Stayed 1 night in Jan 2024
Response from Guest Services on 27 Jan 2024
Thank you for choosing to stay with us and we appreciate the feedback. We hope to host you again in the near future!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Wall Street Hotel - Guest Services Team on 17 Jan 2024
Thank you for staying with us at The Wall Street Hotel. We are delighted to see that you had enjoyed your time with us and hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Wall Street Hotel - Guest Services Team on 16 Jan 2024
Thank you for staying with us at The Wall Street Hotel! We are delighted to see you enjoyed your time with us and hope to welcome you back soon.

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Wall Street Hotel - Guest Services Team on 16 Jan 2024
Thank you for staying with us at The Wall Street Hotel. We do apologize that your stay was short of exceptional. Should there be any feedback you would like to provide so we may improve our services in the future, please do not hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the heated floors in the bathroom and room was very nice and generously sized. Nice location close to the Metro and the hotel restaurant is quite good!
Stayed 1 night in Jan 2024
Response from The Wall Street Hotel - Guest Services Team on 10 Jan 2024
Thank you for staying with us at The Wall Street Hotel. We are delighted to hear you enjoyed your time with us and that you were able to enjoy the amenities in the room. We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

MARLENE ALVAREZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Wall Street Hotel - Guest Services Team on 10 Jan 2024
Thank you for staying with us at The Wall Street Hotel! We are delighted to hear you enjoyed your time with us and hope to welcome you back soon.

10/10 Excellent

Haitham, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2023
Response from The Wall Street Hotel - Guest Services Team on 10 Jan 2024
Thank you for staying with us at The Wall Street Hotel! We are delighted to hear you enjoyed your time with us and hope to welcome you back soon.

8/10 Good

Yan

Stayed 3 nights in Jan 2024
Response from Guest Services on 27 Jan 2024
Thank you for choosing to stay with us and we appreciate the feedback. We hope to host you again in the near future!

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from The Wall Street Hotel - Guest Services Team on 10 Jan 2024
Thank you for staying with us at The Wall Street Hotel! We are delighted to hear you enjoyed your time with us and hope to welcome you back soon.

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2023
Response from Jasmine, Guest Services Manager on 5 Jan 2024
Dear Jackeline, Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy New Year!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel.
Stayed 3 nights in Dec 2023
Response from The Wall Street Hotel on 31 Dec 2023
Dear Margaret,Thank you for taking the time to leave a review. We are delighted you enjoyed your experience at The Wall Street Hotel. It will be our pleasure to welcome you back sometime soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel. It was clean, the linen was nice, and that shower was amazing.
Stayed 2 nights in Dec 2023
Response from The Wall Street Hotel on 30 Dec 2023
Dear Brandon,Thank you for taking the time to share your kind words with us. We are delighted you enjoyed your stay and hope to welcome you back in the near future.

10/10 Excellent

Latricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Amazing! Stayed with kids and we loved it.
Stayed 1 night in Dec 2023
Response from Jasmine - Guest Services Manager on 30 Dec 2023
Dear Latricia, Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Have a Happy New Year!

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect in every way. Well definitely stay again.
Stayed 2 nights in Dec 2023
Response from Jasmine - Guest Services Manager on 30 Dec 2023
Dear Madeleine, Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy New Year!

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Wall Street Hotel on 15 Feb 2024
Thank you, Yan, for the 5/5 review!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jasmine - Guest Services Manager on 25 Dec 2023
Dear Lauren,Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy Holidays!

10/10 Excellent

JEFFREY, Woodbury

Stayed 2 nights in Dec 2023
Response from Jasmine - Guest Services Manager on 24 Dec 2023
Dear Jeffrey,Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy Holidays!

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, luxurious and comfortable rooms, great service, 5 star experience
Stayed 1 night in Dec 2023
Response from Jasmine - Guest Services Manager on 25 Dec 2023
Dear Christina,Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy Holidays!

10/10 Excellent

Grace

Stayed 1 night in Dec 2023
Response from Jasmine - Guest Services Manager on 24 Dec 2023
Dear Grace,Thank you so much for taking the time to give us a perfect review! It's a pleasure to know that you enjoyed your stay, and we look forward to welcoming you back in the future. Happy Holidays!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, thoughtful hotel. I was completely comfortable. The financial district is quiet these days but I like it that way.
Stayed 2 nights in Dec 2023
Response from Jasmine Henderson - Guest Services Manager on 21 Dec 2023
Dear Virginia, Thank you for your delightful review. We're thrilled to hear that you enjoyed your time with us and had a pleasant stay. We all look forward to welcoming you back in the near future. Happy Holidays!

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on 17 Dec 2023
Thank you, Ramiro, for the perfect score! We are so glad that you enjoyed your stay with us and hope to welcome you back soon.Happy Holidays!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 17 Dec 2023
Thank you, Maria, for the perfect score! We are so glad that you enjoyed your stay with us and hope to welcome you back soon.Happy Holidays!

10/10 Excellent

Dawn

Stayed 2 nights in Dec 2023
Response from Guest Services on 11 Dec 2023
Thank you for the perfect score! We are glad you enjoyed you stay with us and hope to welcome you back soon.

10/10 Excellent

SARAH WHITE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2023
Response from Guest Services on 9 Dec 2023
Thank you for staying with us at The Wall Street Hotel. We appreciate your feedback and will pass this along to our team. We hope to have the opportunity to welcome you back in the future.