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Reviews of The Lodge Red Hook

3 out of 5
The Lodge Red Hook
17 Seabring Street, Brooklyn, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 449 reviews" "
Rating 8 - Good. 111 out of 449 reviews" "
Rating 6 - Okay. 39 out of 449 reviews" "
Rating 4 - Poor. 11 out of 449 reviews" "
Rating 2 - Terrible. 30 out of 449 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good location! Frienly staff as well :)
Stayed 2 nights in May 2024

10/10 Excellent

Rubens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to spend time with family. The C level has hardwood flooring, it would look better if it was carpeted. Other than than I love the place
Stayed 1 night in May 2024
Response from Guest Services Manager on 21 May 2024
Thanks for your positive review Rubens! It's great to hear you enjoyed your time at the property and neighborhood. We hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfortable room. Lots to do in walking distance. The breakfast that came with the room was amazing, all 5 mornings.
Stayed 5 nights in May 2024
Response from Guest Services Manager on 21 May 2024
Thank you so much for the kind words and for choosing to stay with us! We really appreciate your business and hope to see you again the next time you are in New York City.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to waterfront
Stayed 2 nights in May 2024
Response from Guest Services Manager on 21 May 2024
Hello Melissa, Thank you for your review, we are glad you enjoyed your recent stay and hope to see you in the near future at The Lodge Red Hook.

10/10 Excellent

Marlene, SJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and quiet neighborhoods. The employees very nice. I recommend The Lodge Red Hook
Stayed 1 night in May 2024
Response from Guest Services Manager on 21 May 2024
Greetings Marlene, The team will be so happy to know they've made an impact on your stay and we truly can't wait to host you again on your next cruise! Let us know when you'd like to come back, we'd love to host you again.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable simplicity and a great free breakfast!
Stayed 3 nights in May 2024
Response from Guest Services Manager on 21 May 2024
Thank you Fred! We really appreciate your kind words and for choosing to stay with us. We hope that the next time you visit New York City you will stay with us again.

10/10 Excellent

Heather

Travelled with family
Liked: Amenities
Friendly staff , quick and easy check in .
Stayed 1 night in May 2024
Response from Guest Services Manager on 21 May 2024
Hello Heather, thank you so much for your positive review and we hope to see you again at The Lodge Red Hook!

4/10 Poor

TL

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Our first stay in NYC-Brooklyn - hotel was in our price range - area was great , found a local park with a beach , loved driving around Brooklyn - hotel looked good up front, but is not ready for prime-time , hotel is not recommended - no elevator , no luggage carts , no ice machines , no microwaves available (room or guest areas) - found stains on the bed sheets the next morning (could be lipstick, could be blood) - had to pay for parking in the hotel lot - the lack of amenities made the stay uncomfortable for travelers
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 17 May 2024
Thank you for staying with us and for providing feedback regarding your experience. I would like to apologize you've encountered issues during your stay at the Lodge. We're constantly making improvements to our services, guest experiences and room designs. We have an elevator at the property and we just got a new luggage cart. We hope you stay with us again.

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to cruise port!
Stayed 1 night in May 2024
Response from Guest Services Manager on 16 May 2024
Greetings FionaThank you very much for your FIVE STAR REVIEW!!!It was so nice having you with us. The Lodge Red Hook is dedicated to our guests and happy to help in any way possible. Our location gives you convenient access to local restaurant and shops. We hope you had a great time in NYC and stay with us again soon!

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, very cozy and comfortable
Stayed 1 night in May 2024
Response from Guest Services Manager on 16 May 2024
Thank you Lydia. We really appreciate your kind words and for choosing to stay with us. We hope that the next time you visit New York City you will stay with us again.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services Manager on 16 May 2024
Hello Frederick Thank you for your review, we are glad you enjoyed your recent stay and hope to see you in the near future at The Lodge Red Hook.

2/10 Terrible

Giorgi

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 12 May 2024
Hello GiorgiCan you give us more details about your stay? Name on the reservation? So we can take a look, Thank you for staying with us.

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place with excellent breakfast
Stayed 1 night in May 2024
Response from Guest Services Manager on 8 May 2024
Thank you for the 5 star review, Ercan. We really appreciate your business and feedback. Please come back and see us again at The Lodge Red Hook

2/10 Terrible

Michael

Travelled with partner
No wifi nor TV in room C02.
Stayed 2 nights in May 2024
Response from Guest Services Manager on 8 May 2024
Thank you for staying with us Michael. On behalf of the entire team at the Lodge Red Hook, we'd like to apologize that your visit was less than perfect. I am sincerely sorry that you had inconveniences with the room you stayed in, our high standards are set in our hotel to always exceed our guests’ expectations.We do hope to see you again the next time you are in Brooklyn.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to cruise terminal.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 8 May 2024
Thank you Michelle for the positive review! We're so glad you were able to enjoy your stay and our accommodations at The Lodge Red Hook. There's so much more to see and explore in Brooklyn, so we hope to see you again soon!

6/10 Okay

Andre Jason, New york

Liked: Cleanliness
Disliked: Staff & service
Limited breakfast options
Stayed 5 nights in May 2024
Response from Guest Services Manager on 11 May 2024
Thank you for your positive and honest review, Andre J We're glad you enjoyed breakfast, despite being limited. We hope you can come back to visit us again! There is a lot to explore in Red Hook, Brooklyn.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised as how very nice the Red Hook Lodge is. Of course the location is great and the price was less than surrounding hotels. What made our stay super: the staff was terrific! Veronica was so helpful and pleasant when we arrived, giving us great dining options in the area. And the ladies at the breakfast area were so nice. Added bonus: haven't seen a breakfast set up that good in a long time and TY for having proper cutlery, plates and mugs in the breakfast area. Our stay was great and we WILL stay here again. Nice work everyone!
Stayed 1 night in May 2024
Response from Guest Services Manager on 6 May 2024
Hello Paul, thank you for your positive review! The team will be so happy to know their hard work and services were recognized and we hope to see you again at The Lodge Red Hook.

8/10 Good

Marlene

Clean
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 3 May 2024
Hello Marlene, thank you so much for your positive review and we hope to see you again at The Lodge Red Hook!

10/10 Excellent

Ahrayah-Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Feb 2024
Response from Guest Services Manager on 1 May 2024
Thanks for your positive review Ahrayah-Wayne! It's great to hear you enjoyed your time at the property and neighborhood. We hope to see you again soon at The Lodge Red Hook.

10/10 Excellent

Yancarlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 27 Apr 2024
Hello Yancarlos Thank you so much for the positive feedback.We're happy you found our location, team, and rooms up to your standards! Not only were you able to enjoy the accommodations, but Red Hook neighborhood as well - it's evolution is truly something to experience. We hope to see you again on your next trip to NYC!

8/10 Good

Jhemina, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 25 Apr 2024
Hello JheminaThank you so much for your positive review!We appreciate you choosing to stay with us and we look forward to seeing you again at The Lodge Red Hook!

10/10 Excellent

Amanda Shannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 23 Apr 2024
Thank you for your review and for your comments we are glad you enjoy your recent stay and hope to see you in the near future at The Lodge Red Hook.

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before a cruise. It was perfect! We were able to walk to the cruise port.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 23 Apr 2024
Thank you for your positive review Michaela! We love our cruise goers and you were a pleasure to host! We hope you can come back to see us again on your next cruise - you know where we are now!

10/10 Excellent

bonnie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not expect much and were pleasantly surprised. We had an event in Red Hook and wanted to stay as close as possible and The Lodge was it! The breakfast exceeded all expectations. Best included breakfast of any hotel in the US. Bed was comfortable. Room/bathroom clean though towels were thin. For one night, it was exactly what we were looking for.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 23 Apr 2024
Hello Bonnie, I would like to express our heartily thanks for your comments. We are happy to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you chose The Lodge Red Hook, and we look forward to the opportunity and the pleasure of serving you once again in Brooklyn, NYC.

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. We stayed for one night for an event at the Barclays. The Front desk staff were great , very welcoming and helpful with assisting us with question on how to use/ride the bus. We walked to several nearby bars. The breakfast was good ! I am not sure if they accommodate or provide it because we didn’t ask for one but an iron and ironing board would have come in handy, but since we were only there one night we didn’t bother asking for one.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 23 Apr 2024
Hello VivianaThank you so much for your positive review.We truly appreciate your feedback and the team will be so delighted to know they've made such an impression on you during our stay. We look forward to hosting you again!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 17 Apr 2024
Hello MattThanks for the positive review - we're happy you enjoyed the accommodations at The Lodge Red Hook and we hope to see you again.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grateful for the staff at this hotel. Olmed was kind, courteous and attentive. Hotel was clean, room was clean; bed was clean and comfortable. Just what we needed. Staff was helpful with recommendations too! Would stay here again!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 16 Apr 2024
Hello Jennifer, thank you for your positive review! The team will be so happy to know their hard work and services were recognized and we hope to see you again at The Lodge Red Hook.

10/10 Excellent

Liliia

Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 6 May 2024
Thank you for your review and for your comments we are glad you enjoyed your recent stay and hope to see you in the near future at The Lodge Red Hook.

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 16 Apr 2024
Hello Tiffany, thank you so much for your review and we hope to see you again at The Lodge Red Hook!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 13 Apr 2024
Thank you Jesse! We truly appreciate your feedback and the kind words. We hope that the next time you visit you get the chance to explore Red Hook and its numerous shops, galleries, restaurants and bars.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Brooklyn Terminal. The hotel was very basic. The check in and staff was limited. Room was clean and comfortable. The Breakfast buffet was amazing, many hot and cold food options. I received a lot of emails for this location, key app and preregistration.
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 13 Apr 2024
Hello SallyThank you for the positive feedback. We're so happy you found your accommodation up to your standards. The team will be happy to know they've made an impact during your stay and we hope to see you again!

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting family in Carroll Gardens. Nice-sized room and good price for NY hotel. The staff was very helpful in extending my stay for a couple of days without moving rooms.
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 11 Apr 2024
Greetings Jan, Thank you very much for your positive review!It was so nice having you with us. The Lodge Red Hook is dedicated to our guests and happy to help in any way possible. Our location gives you convenient access to local restaurant and shops. We hope you had a great time in NYC and stay with us again soon!

10/10 Excellent

anthony d

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Thank you Anthony D! We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The hotel truly surprised my wife and I for the cleanliness, hospitality of the staff and close location to the MSC cruise dock (6 blocks away) that did not require us to pay for a cab or Uber. Also, we were surprised that breakfast was also included in the rate. We would not hesitate to go back.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Greetings Thomas,Thank you so much for your 5-star review! The team will be so happy to know they've made an impact on your stay and we truly can't wait to host you again on your next cruise! Let us know when you'd like to come back, we'd love to take care of your reservation!

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid place to stay for a night or two in Brooklyn!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

8/10 Good

Mingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except transportation.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 9 Apr 2024
Thanks for your positive review Mingxiang ! It's great to hear you enjoyed your time and neighborhood. There are different options regarding transportation, We hope to see you again soon.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet easy check in and cute breakfast spot right on the corner.
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 4 Apr 2024
Hello Jessica, We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

10/10 Excellent

Saad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 5 Apr 2024
Thank you Saad. We really appreciate the kind words regarding your experience with us and we hope to see you again.

10/10 Excellent

Vasyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все отлично
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on 4 Apr 2024
Hello Vasyl, Thank you for your review and for your comments we are glad you enjoy your recent stay and hope to see you in the near future.

2/10 Terrible

w

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services Manager on 4 Apr 2024
Hello W,We would like to know why you decided to give us that low score? We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations.

6/10 Okay

Gonzalo, Coral Gables

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on 3 Apr 2024
Thank you Gonzalo! We appreciate the feedback and your review. Hope to see you again in Brooklyn.

8/10 Good

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with excellent in and out parking. Public transportation was a bit of a walk but manageable. Top tier breakfast every morning. Nice clean room with all the amenities. Only complaint was the full size beds and the scratchy sheets.
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on 2 Apr 2024
Thank you Christa for the positive review! We're so glad you were able to enjoy your stay and our accommodations at The Lodge Red Hook. There's so much more to see and explore in Brooklyn, so we hope to see you again soon!

10/10 Excellent

C

Stayed 1 night in Mar 2024
Response from Guest Services Manager on 20 Apr 2024
Hello CThank you so much for your positive review.We truly appreciate your feedback and the team will be so delighted to know they've made such an impression on you during our stay. We look forward to hosting you again!

8/10 Good

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was so comfortable it was like being at home
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 29 Mar 2024
We’re pleased that you chose the The Lodge, Red Hook, and we look forward to the opportunity and the pleasure of serving you once again here in Brooklyn.

6/10 Okay

Giovanni, Freehold

Travelled with family
Disliked: Staff & service
I am not sure how it got 8.7 rating. I booked 4 rooms and we all got put in the basement with a small windows at street level. I have never stayed at a hotel where the window are this small you cannot fit in the event of a fire and is at street level. Breakfast was very good with many options and the personnel attentive. Front desk non existence. The rooms were comfortable but at least in my case a little rundown and the bathroom had stain that had not been cleaned
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you for taking the time to write about your recent stay. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. There are some rooms in our C level that represents the value or price of the bookings, We hope to see you soon in Brooklyn.

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you Karen, We appreciate your feedback regarding your experience with our hotel. We hope we get the chance to see you again.

10/10 Excellent

George

Liked: Property conditions & facilities
Thank you
Stayed 1 night in Mar 2024
Response from Guest Services Manager on 26 Mar 2024
Thank you George! We really appreciate the kind words regarding your experience with us and we hope to see you again at The Lodge Red Hook.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel. The rooms are clean and comfortable. The staff is kind. The linens could use some TLC - towels with mascara on them. That being said, I’d stay there again. Love Red Hook!
Stayed 2 nights in Mar 2024
Response from Roy on 19 Mar 2024
Hello Andrea. We are happy to hear you enjoyed your stay here at the Lodge Red Hook. Please come back again.

6/10 Okay

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Roy on 19 Mar 2024
Hello Joel. Thanks for the feedback. Please visit us again next time.

6/10 Okay

John

Travelled with family
Disliked: Staff & service, amenities
No restaurant dining in hotel, limited space to sit outside your small room, entrance/lobby limited and VERY noisy. Complimentary breakfast area very hot / humid. Only plus VERY close proximity to port for cruise departure
Stayed 1 night in Mar 2024
Response from Roy on 16 Mar 2024
Hello John We're so sorry you felt our accommodations were not up to your standards. We hope to change your mind on your next trip here. Thanks again for your honesty.