Front of property – evening/night

Reviews of The Dominick

5 out of 5
The Dominick
246 Spring Street, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1003 reviews" "
Rating 8 - Good. 164 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANGELICA, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing
Stayed 4 nights in May 2024

10/10 Excellent

Najalline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property delivering an excellent product very professional.
Response from General Manager on 8 May 2024
Dear Matthew,We're delighted that you had a great experience at our property and found our product excellent and professional. Your satisfaction is our priority, and we appreciate your kind words. We hope to welcome you back for another wonderful stay in the future!The Dominick Team

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dominick holds a special place in my families heart. This is our go to stay-cation hotel and we keep coming back for a reason! The staff is ever so accommodating and friendly from the guys at the front door to reception and housekeeping. Keep it up and thank you for always being our home away from home! See you again soon!
Stayed 1 night in Apr 2024
Response from General Manager on 6 May 2024
Dear Ms. Emma,We're proud to be your go-to staycation location, and we're glad our friendly staff always makes you feel welcome. Please come see us again soon at The Dominick Hotel!The Dominick Team

10/10 Excellent

Antonio Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Everyone was so welcoming.
Stayed 3 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Mr. Antonio,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. Thank you for your kind words. Please come stay at The Dominick Hotel again soon!The Dominick Team

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property! The views were amazing! The rooms were immaculate and stylish. The staff was so kind and accommodating. I would highly recommended staying here.
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Cheryl,Thank you for the kind review and recommendation. This is one of the best compliments we can receive. We're glad our amazing views, friendly staff, and clean rooms impressed you, and we look forward to your next stay at The Dominick Hotel.The Dominick Team

2/10 Terrible

Blerti

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Staff was very rude. There was a loud noise all night coming from plumbing of the building and when I told the concierge she said oh I am gonna let the engineers know. No sympathy when I told her we haven’t slept all night because of the noise
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Blerti,We're saddened to hear about your experience. Please accept our apologies for any issues with noise and for any disappointment with how this was handled. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you'll consider coming back to see us.The Dominick Team

10/10 Excellent

Salvatore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view
Stayed 1 night in Mar 2024
Response from General Manager on 29 Apr 2024
Dear Mr. Salvatore,The view is amazing, and we're so pleased it helped make your stay at The Dominick Hotel memorable. The next time you're in the city, please come see us again.The Dominick Team

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are friendly, nice and helpful. The hotel itself is nice, clean and well maintained. I would recommend it.
Stayed 5 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Abdullah,Thank you for your kind words and recommendation! We're delighted to hear that you found our staff friendly, nice, and helpful and that the hotel met your expectations for cleanliness and maintenance. We strive to provide a welcoming and comfortable environment for our guests, and it's gratifying to know we succeeded. We look forward to welcoming you back to The Dominick Hotel in the future!The Dominick Team

10/10 Excellent

Vesna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Soho!
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Vesna,Thank you for your compliments on our beautiful property! We're glad you enjoyed your visit, and we look forward to seeing you again at The Dominick Hotel.The Dominick Team

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Def a great location. Room was nicely kept and city views were great. The food was great onsite as well. Overall good adventure
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Eric,Thank you for sharing your adventure with us! We're thrilled you enjoyed our great location, well-kept rooms, and stunning city views. It's also fantastic to know you appreciated our onsite dining options. We're delighted we could contribute to a good overall experience, and we look forward to welcoming you back for more memorable visits.The Dominick Team

2/10 Terrible

Colin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible service. Not enough lifts for a property this size. Long wait for elevator was common. Facilities were poor. View was amazing but, apart from that, this hotel is very average
Stayed 4 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Mr. Colin,Thank you for your comments. We are extremely disappointed that you did not experience our world-class service during your stay and will speak to the team about this. Your feedback about the elevator wait times will be passed on as well. We are pleased you enjoyed our view. We will use your constructive comments to continually improve upon our guest accommodations.The Dominick Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the poorly run elevators, this property and the staff are wonderful!!
Stayed 2 nights in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Monica,We are honored to have earned a perfect rating. Customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Your praise will be shared with our team who will be delighted. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. The Dominick Team

10/10 Excellent

Shakeira

Stayed 1 night in Mar 2024

10/10 Excellent

Arie

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful staff, friendly and helpful. Room, room service and in room amenities excellent. However: gym is sub par; hardly any other amenities; bar mediocre; pool closed (still cold weather).
Stayed 9 nights in Mar 2024
Response from General Manager on 15 Apr 2024
Dear Arie,Thank you for choosing The Dominick Hotel. We trust you had a comfortable stay in our well-equipped accommodations. Your feedback on our fitness center has been noted. Although we understand your disappointment with our pool, please know this is a seasonal amenity that typically opens in mid-May. It was our pleasure to provide you with friendly and helpful service, and our team does everything it can to deliver fantastic experiences. Please come back and see us again in New York City.The Dominick Team

10/10 Excellent

Robinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Excellent service, comfortable rooms, very clean and nice
Stayed 4 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Mr. Robinson,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you felt welcome while you were here, and we look forward to seeing you again at The Dominick Hotel!The Dominick Team

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Specially the staff. Mohendra made me want to come back and I definitely will.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Mr. Eduardo,Thank you so much for choosing to stay with us at The Dominick Hotel. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled Mohendra was able to uphold this standard. We'll be sure to pass along your compliments! The pleasure was truly ours, and we hope to welcome you back soon.The Dominick Team

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing high end hotel in a great area. Huge room with nice views and staff was sooo nice to us! Especially Maria our house keeping. They did two cleans/turn down service every day and it felt very personal! Will totally stay here again!
Stayed 6 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Mr. Pierre,Thank you for your excellent review. We’re thrilled your time with us was so amazing! At The Dominick Hotel, we strive to go above and beyond to ensure our guests have a memorable experience, so it’s not surprising that Maria took such wonderful care of you and made you feel so valued. You can be sure we'll pass your compliments along to her. Receiving recognition for our fantastic location, spectacular views, and spacious accommodations is always appreciated as well. It was a pleasure having you here, and we look forward to seeing you again soon for another fantastic experience!The Dominick Team

10/10 Excellent

Edgardo A.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff amazing views of city skyline hudson river
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Mr. Edgardo, Thank you for your kind words. Our team takes pride in providing attentive service, and we're thrilled to hear that you enjoyed the amazing views of the city skyline and Hudson River during your stay. We look forward to welcoming you back for another memorable experience soon.The Dominick Team

10/10 Excellent

Robin, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Rooms have lovely views and are very comfortable. Staff is courteous and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Robin,Thank you for taking the time to review your stay at The Dominick Hotel. We are delighted to know you found our establishment charming, the rooms comfortable with amazing views, and our staff to be professional and polite. It would be an honor to have you stay with us again!The Dominick Team

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel.
Stayed 4 nights in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Francy,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope to have the pleasure of your company again soon. The Dominick Team

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Love the experience
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Ms. Elba,We appreciate you taking a moment to leave us a review. We are thrilled you enjoyed your stay. Thank you for choosing The Dominick Hotel to host your stay and we look forward to welcoming you back for another amazing experience.The Dominick Team

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was great. All of the amenities and service was amazing the whole time.
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Bryan, Thank you for your kind words! It's wonderful to hear that you enjoyed your stay with us at The Dominick Hotel. Our team takes pride in providing exceptional service and amenities to ensure a memorable experience for our guests. We look forward to welcoming you back for another amazing stay in the future.The Dominick Team

10/10 Excellent

Jevin Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dominick is one of my favorites. From the moment you leave your car, you are thoughtfully cared for. Every single staffer is 5 star rating. The rooms are clean, spacious, well appointed. The the $87 credit for food/bev is genius and there’s just nothing not to love about this hotel. It’s a block from the subway. It’s my go-to for any NYC trip.
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Ms. Nicole,Thank you so much for taking the time to leave your feedback. We're delighted to hear always have a fantastic experience with us, and we agree—our staff is amazing! We'll be sure to pass on the compliments. We can't wait to see you again in the future!The Dominick Team

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing view was worth it sohi 1 bedroom suite
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Mitchell,Thank you for choosing The Dominick Hotel! Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit! The Dominick Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

JACQUES

Liked: Cleanliness
it was clean and nice but had a few issues with little things like room service but overall ok
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Jacques,Thank you for taking the time to leave us a review. Our team is delighted you had a wonderful stay with us. We take pride in providing a phenomenal experience for our guests, and we appreciate your feedback. We look forward to hosting you the next time you are in the area for another memorable experience. The Dominick Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Feb 2024
Response from General Manager on 25 Mar 2024
Dear Anthony,We are delighted to hear that you thoroughly enjoyed your stay with us at The Dominick Hotel. Thank you for taking the time to share your experience and we look forward to hosting you again next time you're in the city.The Dominick Team

10/10 Excellent

jose, oakland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service
Stayed 4 nights in Jan 2024
Response from General Manager on 22 Mar 2024
Dear Jose,Thanks so much for your lovely review of The Dominick Hotel! We're delighted you enjoyed your stay. It's great to know you appreciated our location and service. We'd be honored to welcome you back anytime.The Dominick Team

10/10 Excellent

Ismail

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place!
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Dear Ashley,Thank you for sharing your short, but sweet, five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back to The Dominick Hotel for another memorable visit.The Dominick Team

10/10 Excellent

Carlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Heather Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra large rooms which is so nice for an NYC hotel!
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Dear Heather,Thank you for your wonderful feedback on your recent stay at The Dominick Hotel. It was fantastic to hear that you had such a great time during your stay. Our residential-styled accommodations give you the panoramic views of New York City that makes your trip truly memorable! We were overjoyed for the chance to provide you with the best NYC experience possible and are excited to welcome you back.The Dominick Team

10/10 Excellent

Alan

Business traveller
Liked: Amenities
Great location, gym and comfort
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Alan,Thank you for sharing your experience with us! We're thrilled you enjoyed our great location and amenities, such as our gym. It was a pleasure to have you visit with us, and we look forward to welcoming you back for another comfortable stay!The Dominick Team

6/10 Okay

Rachel

Stayed 4 nights in Jan 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a lovely weekend at this hotel. Service is exceptional. Everyone from the doorman, valet parking attendant, front office, service staff is friendly and welcoming. Felt like the most important guests ever. Clean and well kept place. The area is very nice to walk around. Great stay.
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Ana,It's an honor to receive your outstanding review of The Dominick Hotel! We're proud our exemplary hospitality, clean, well-kept accommodations, and pleasant surrounding area made your weekend stay enjoyable. Many thanks for your warm compliments and we hope to see you again.The Dominick Team

10/10 Excellent

edmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Edmond,It was truly a pleasure to welcome you to The Dominick Hotel during your recent visit. We're delighted to hear we were able to deliver an enjoyable experience and we appreciate you taking the time to share your positive rating. Thank you for your review, and we hope to host your next visit to the area.The Dominick Team

10/10 Excellent

lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Cindy

Liked: Staff & service
Excellent staff and good location but the hotel needs a refresh. Room amenities are inconsistent in function. Mattresses need to be replaced. There are better options in the same neighborhood. Wouldn’t stay here again but it’s not due to the staff - they are all anxious to please.
Stayed 5 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Ms. Cindy,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location and amazing staff, we are sorry to hear our accommodations didn't meet your expectations. Please know we are always working to improve and will review your concerns with our team. We hope you'll reconsider and give us another opportunity to impress you with the wonderful experience we are known for.The Dominick Team

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

MAGDALENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in beautiful property!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Melissa,Thank you for choosing us! We're thrilled you had a great check-in experience and enjoyed our beautiful property. Our team looks forward to making your next stay just as memorable. The Dominick Team

10/10 Excellent

sylvia

Travelled with group
Liked: Cleanliness, amenities
Amazing property
Stayed 1 night in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Sylvia,Thank you for your kind words. Your appreciation for our facilities means a lot to us, and we look forward to welcoming you back for another memorable stay!The Dominick Team

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Comfortable well appointed rooms.
Stayed 3 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Martin,Thank you for your kind words. We're delighted you enjoyed our team's hospitality and your comfortable and well-appointed room. We look forward to welcoming you back for another five-star stay in the future!The Dominick Team

10/10 Excellent

Nikasha, Phenix City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great view however paying for a specific room view and getting something different is very disappointing
Stayed 3 nights in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Ms. Nikasha,Though it was a pleasure to welcome you to The Dominick Hotel, it is unfortunate that you did not enjoy certain aspects, mainly your view. While we do our best to honor room-type requests for reservations made on third-party sites, it is dependent on availability at check-in and, therefore, not guaranteed. That said, we do apologize for any inconvenience caused or disappointment felt. Hopefully, you enjoyed everything else about our hospitality, and we hope to see you again!The Dominick Team

10/10 Excellent

Jocelynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Jocelynn,Your five-star review is an outstanding compliment, and we trust you appreciated our comfortable rooms and fantastic service. The next time your travels bring you to the Big Apple, we hope you'll revisit us for another superb stay!The Dominick Team

10/10 Excellent

LUZKARIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being on the 30th floor because it the noise of the traffic, especially at night, sounded very far away and did not disrupt our sleep. We definitely heard the wind though, it made the windows crack a bit but we used our fan-noise app on our phone to try and dilute the noise. The hotel was super clean and the staff were all very welcoming and friendly. The food (room service ) was tasty but nothing "out of this world" so the price of the food was a bit much we thought. Overall it was a great stay!
Stayed 5 nights in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Luzkarime,Thank you for staying with us at The Dominick Hotel! It was our pleasure to provide you with clean and comfortable accommodations here in the city, and we are glad our team served you well. We look forward to seeing you again for another great stay!The Dominick Team