Reception

Reviews of Casa Blanca Hotel Brooklyn

2.5 out of 5
Casa Blanca Hotel Brooklyn
143 Park Ave, Brooklyn, NY

Reviews

6.2
Rating 10 - Excellent. 121 out of 511 reviews" "
Rating 8 - Good. 88 out of 511 reviews" "
Rating 6 - Okay. 96 out of 511 reviews" "
Rating 4 - Poor. 86 out of 511 reviews" "
Rating 2 - Terrible. 120 out of 511 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Rolf

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed 2 nights. There was no room service after first night. Sheets towels, pillows were used beyond believe. Shower had very little water coming out and ice machine across the door from room was loud all night long. Finally, a rude knock on the door 5 minutes plus 11:00 AM for check out. I travel a lot but 11:00 Am check out is rude for their pricing. Will definitely go back across the bridge for my next stay in NY in October where you can better deals in Manhattan that have friendly staff and clean rooms. Altogether disappointing experience.
Stayed 2 nights in May 2024

8/10 Good

Abimbola, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel,easily accessible for transportation,shopping and dining .
Stayed 3 nights in Apr 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheets had stains on them, the room smelled like cigarettes and the area was to noisy couldn't sleep
Stayed 2 nights in May 2024

10/10 Excellent

Alpha amadou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

4/10 Poor

Cyma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is clean, but that's all. The shower is unsafe as there are no hand holds and not even a place to put your soap. It is a falling hazard. There is a microwave, but no coffee service (even for sale). You have to go to the store next door in your PJ's to get food & coffee. There is no washer & dryer and there's no laundromat in the immediate vicinity of 3-4 blocks. The only other good thing is the B62 stops right outside.
Stayed 6 nights in Apr 2024

2/10 Terrible

Erik

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There were cigarette burns and stains on the sheets. When we asked them to change them they said they didnt have the key to the closet. Food from the last people was all over the floor. Cleaning tools were left in bathroom and the water pressure was very low.
Stayed 1 night in Apr 2024

6/10 Okay

Sam

Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Trash in hallway smells bad. Loud tv all night
Stayed 3 nights in Apr 2024

8/10 Good

Zaria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a nice calm visit. Not too shabby, not too bad
Stayed 1 night in Feb 2024

6/10 Okay

Lydia

Liked: Staff & service
El área donde estaba el hotel era muy fea. No me gustó.
Stayed 1 night in Apr 2024

10/10 Excellent

Abhishek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was worth for a short stay . Definitely recommend it
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Staff & service
Disliked: Cleanliness
Some what okay for the price.
Stayed 1 night in Apr 2024

4/10 Poor

Alek

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled strongly of cigarettes, as though the room I stayed in had smokedetectors disabled and hosted a chainsmoking contest. On my floor there was constant screaming and partying til early in the morning. Overall a sketchy experience, stay here if you'd like a deal I guess
Stayed 1 night in Apr 2024

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from AHMED on 17 Apr 2024
THANK YOU GRACE YOU GOT A MAIL JUST AFTER YOU LEFT.

10/10 Excellent

Abimbola, Denver

Stayed 2 nights in Apr 2024

2/10 Terrible

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was adjacent to the lobby and it was noisy most of the night, including a loud argument with the desk staff which we feared would lead to violence. Our first indication of the nature of this hotel was finding that the desk was behind a plexiglass barrier!
Stayed 1 night in Mar 2024

10/10 Excellent

Shalaka

Liked: Cleanliness, staff & service, property conditions & facilities
i love this place,
Stayed 1 night in Apr 2024

8/10 Good

Shernell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service
I liked that my room came with a mini fridge very convenient to keep my beverages cold. Also kept my food from spoiling.
Stayed 2 nights in Apr 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front door clerk charged me extra cash to check in. No hot water. Horrible
Stayed 1 night in Apr 2024

4/10 Poor

maurkita

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Just be prepared to be in.the.hood
Stayed 2 nights in Mar 2024

10/10 Excellent

Keosha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place right in the middle of everything!!
Stayed 2 nights in Mar 2024

8/10 Good

Igor

Stayed 1 night in Apr 2024

4/10 Poor

Alexis

Liked: Staff & service
Disliked: Cleanliness
View was horrible , really outdated
Stayed 2 nights in Jan 2024

8/10 Good

Selena

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Shakeena

Liked: Staff & service, property conditions & facilities
I liked
Stayed 1 night in Mar 2024

2/10 Terrible

Alejandro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there were cigarettes holes in the bed
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Every thing
Stayed 1 night in Mar 2024

6/10 Okay

Fabiola

Disliked: Staff & service, property conditions & facilities
They are very nice but if you put a microwave in the room it would be better
Stayed 3 nights in Mar 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and accommodating staff.
Stayed 1 night in Mar 2024

4/10 Poor

Laura

Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff and smoking rooms. The water could have been warmer.
Stayed 1 night in Mar 2024

2/10 Terrible

Fabian Urs

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unsafe area
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
ABSOLUTELY HORRIBLE. We had to forego our stay here. It was unsafe and not accommodating. We paid extra for 2 beds and only had one available. There were bullet proof glasses at the reception, the room was scary on the first floor, we could not stay here. We were fearful our car wouldn’t be there in the morning. We grew up in Brooklyn and this was far from anything we’ve ever seen. We asked for a refund and reception was very nasty and would not offer anything to accommodate the situation.
Stayed 1 night in Mar 2024

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting location. Cigarette burns in the sheets/on the walls. The sheets were dirty, stains including what looked to be dried blood. The entire property smelled of smoke but it was extremely bad in the room. We did not stay and needed to find other accommodations. After reading the reviews the location also had a recent outbreak of bedbugs.
Stayed 1 night in Mar 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Stayed 1 night in Mar 2024

6/10 Okay

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities
That's it
Stayed 2 nights in Mar 2024

2/10 Terrible

Davi

Stayed 1 night in Mar 2024

8/10 Good

Amanda

Stayed 2 nights in Mar 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of noise, you can hear everything from each room, they don't have quiet time... The staff is unprofessional and the rooms have a lot of smell of cigarettes and marijuana, the carpets are super dirty, the bathrooms are Horrible.... They do not offer any extra service
Stayed 1 night in Mar 2024

2/10 Terrible

Iyanna

Stayed 1 night in Mar 2024

4/10 Poor

D'Ana

Disliked: Staff & service
.
Stayed 1 night in Mar 2024

8/10 Good

William

Stayed 1 night in Feb 2024

6/10 Okay

Trenisse, Orlando

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. Parking was small area behind hotel. Very unsafe
Stayed 2 nights in Dec 2023

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Doors were slamming all night long with music blasting out of every room, there was also cigarette holes in the bed sheets
Stayed 1 night in Feb 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shernell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am happy with the property.
Stayed 1 night in Feb 2024