Search Hotels Near New York Equestrian Center, West Hempstead

"I’m was very excited about my stay"

"We were there for a 1 night stay. Through our Hotels.Com booking, we received a $20 coupon to use in the hotel. Ok, we figured let have a couple of glasses of wine @the Bar before leaving for dinner. We requested Bar level wines (not too shelf) which were presented nicely. To our dismay, the cost of each glass of wine was $20. So, the bill was $40 + a $5 tip. We found that to be exorbitant. On checkout, we complained about the pricing but the front desk would/could not do anything to reduce that, claiming no Manager was available to assist. We were then directed to the Food Manager who also would/could not assisted but took our info and explained they would be alerted to our complaint. Waiting for a call. "

"Staff was great, very clean and a great breakfast"

"Decent location for short term stay"

"Pros: The front desk was kind when we checked in and out. It felt clean. Cons: I did try to connect with the hotel during our stay, without hearing a response. Our cable kept going in and out, the phone to the front desk rang busy the entire night, the heating/cooling unit was constantly making noise through the night, at 8am a cart was being wheeled up and down the outer hall which was loud waking up customers which then led to someone screaming and swearing from their room for it to stop. Both my son and I barely slept. Hoping this was a one off, but it was a rough experience. "