Search Hotels Near Nelson Island, Lakeville

"Staff"

"The pillows and bed were very comfortable. The towels were ok. I appreciated that we were able to check in an hour earlier. Thank you."

"Amazing staff and top tier customer service! A rarity these days, especially in the hospitality and food industry! I definitely will be returning!"

"The rooms are clean enough, clearly well-maintained and some are new. Beds were clean and fresh, as was bedding. The problem here wasn't labor or care. The bedding and bed were both poor quality. When other reviews say the walls were thin, listen. You could hear the televisions of other guests on different floors. It was nearly impossible to sleep. If a hotel has one job above every other job, it's giving you a place to sleep. This one failed there."

"Clean room, comfy beds, friendly and helpful staff. Would book again!"

"The elevator was broken, our fridge was broken, the lightbulb in our room went out, and there were areas that did not look cleaned well. The pool was in a dungeon and fitness equipment mostly defunct. Our room was also very dark with insufficient lighting. "

"Some frustrations include not being placed in the room I paid for. They tried telling me they gave it to someone else. It cause some delays, but eventually we were “upgraded” to a room with the same accommodations that I paid for. My reservation also came with complimentary breakfast, but charged me $32, and it ended up being stale muffins and coffee. Overall, fine for one night, but it’s not on my list to go to again."

"We enjoy it so much that we are going back"

"We loved the view of the ocean! Staff needs to listen to the customers and not repeat themselves as much as they did about smoking on the property! And the cologne smell in the hotel was very strong and a little too much! Other than that rooms were spacious and clean and it was a great place to stay!! I would definitely recommend going to it and staying again for sure!!"