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"Parking was easy, somewhat secure. Our TV didn’t work, which was frustrating. Some of the staff members were not very helpful. But, in the end, the manager made everything right. "

"the parking was great"

"Was there for four days on business. Everyone was helpful and friendly and the place was very clean. Great place to stay to have things to do even with a busy day."

"Needed to stay for a night, nice exterior everything’s "

"Clean, comfortable beds, good location Might be loud from the highway if they place you in the end of the building"

"This hotel was updated and very clean."

"bad wifi connection rooms not swept, pills on ground & under bed room 314 air conditioning doesn’t work key malfunctioning multiple times in a day for room 314 and 235."

"Great breakfast"

"Hotel was new and quite clean. Easy access to parking. Breakfast looked good, but we had other plans and couldn't enjoy it. Our king suite was very large and quite comfortable. Although we didn't stay for breakfast, it would be nice if it were available until 10:30 instead of 9:30, because we do plan on coming back."

"Nice place"

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Good"

"Literally the best customer service with the cleanest rooms and lobby. We were impressed with our stay and how Helpful everyone was !"

"Bath shower needs work"

"Amazing property and staff"

"My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had...

"Nice"

"This was our 4th stay at this hotel, and we enjoyed the experience very much."