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"It is located quite and nice neiborthood, "

"The outlook of the building does not really indicate is as a hotel. Lifts can be a little slow. However, the rooms are clean. The restaurant on the roof top offers a great view of Almaty city with the mountains around the city. "

"Very good"

"Good place"

"Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments...

"Service was excellent! SPA is highly recommended "

"Buon livello generale, pulito, ottima spa"

"Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport."

"Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff"

"Very friendly staff, great room, fantastic breakfast."

"We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. "

"Amazing place, very convenient. "

"The staff are very responsive and helpful and the hotel is very clean."

"Great location , great view from the room , great renovation "