Exterior

Reviews of Best Western Plus Belle Meade Inn & Suites

2.5 out of 5
Best Western Plus Belle Meade Inn & Suites
5600 O'Brien Avenue, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lawrence, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Part of town that the hotel was in felt rundown
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Lawrence,We appreciate you taking the time to leave feedback about your recent stay. We're saddened to hear that our location was not what you expected, but we hope that we were able to provide you with the clean and comfortable accommodations you deserve. Wishing you happy and safe travels!

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some bathroom repairs that should be addressed: door handle, sink faucet handles.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Thank you for staying with us at Best Western Plus Belle Meade Inn & Suites. While we are glad you enjoyed your stay, we do wish it had been completely seamless. Thank you very much for your feedback, as it helps us understand how we can improve our guests' experience. We will notify the respective teams of your feedback, so we can make the needed fixes to our accommodations. It is our hope you join us again, if ever in the area. It was a pleasure hosting you.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room, and great breakfast.
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Sarah, We're delighted to hear that you enjoyed the amazing location, spacious accommodations, and delicious breakfast during your stay at Best Western Plus Belle Meade Inn & Suites. Your satisfaction is our priority, and we hope to welcome you back for another fantastic experience in the future!

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for downtown Nashville, not even a 10 minute drive depending on traffic. (Traffic is awful downtown Nashville) Breakfast was one of the better ones I've had. Pool is great for the kids. Rooms were clean and stay was as expected.
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Apr 2024
Dear Erica,Thank you for your feedback! We're thrilled to hear that our location, breakfast, and pool were highlights of your stay. We look forward to welcoming you back soon for another enjoyable visit.

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, and the breakfast cook were excellent.! Clean and fun Highly recommend!
Stayed 4 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Robert,Thank you for the kind review and recommendation! We're glad our attention to cleanliness and service impressed you and that you enjoyed breakfast. Please come stay at Best Western Plus Belle Meade Inn & Suites again soon.

10/10 Excellent

Lance

Liked: Staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Lance,Thank you so much for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. Impressing every guest with our clean, comfortable accommodations is always a top priority, so we're thrilled our commitment to this shone through during your visit. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Jodi,Thank you so much for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.

8/10 Good

Bret, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Bret, Thank you so much for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. We are thrilled to learn you had such a pleasant stay and appreciated our property. We hope to see you again soon, as it was a pleasure having you.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly - helpful. Clean, quiet, convenient to freeway - can't get better than that!
Stayed 3 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Paul,Thank you so much for taking the time to share your thoughts on your recent visit! It was our pleasure to have had the opportunity to provide you with a clean, friendly, and convenient place to stay while in the area. It was truly a pleasure having you here, and we hope you return soon!

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities
One of the cleanest and well maintained hotels that I have ever stayed in.
Stayed 3 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Patrick,Thank you for taking the time to review your stay at Best Western Plus Belle Meade Inn & Suites. Your words bring joy to our hearts. Our team works hard to provide the service expected and your five-star review shows their work is appreciated. We hope you will come to visit us again!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a reasonable price. 1/2 mile to the Hot Chicken place and a Walgreens across the parking lot. They have a fitness center but Planet fitness is also a short walk away. Breakfast was good. Great lobby for working or eating. Room was somewhat dated but very clean. Staff is very nice.
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Mark,Thank you for choosing Best Western Plus Belle Meade Inn & Suites! We're delighted you enjoyed our prime location and found our amenities convenient. It's also wonderful to hear you appreciated our breakfast and found our lobby conducive to work and dining. While we're pleased you found our team accommodating, we're concerned regarding your insights into the condition of your room. We're committed to continuous improvement and hope to welcome you back for an even better experience in the future.

2/10 Terrible

Avery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Avery,Thank you for notifying us of your experience; it is disappointing to learn that you were not satisfied. We aim to provide a comfortable stay and helpful service, so we assure you that we'll discuss your remarks and seize any opportunities for improvement. We can't change the past, but we hope you'll consider joining us again in the future for a stay that's nothing short of stellar.

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to down town Nashville and other places we wanted to see. Also had a grocery store and restaurants near.
Stayed 9 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Mary,Thank you for choosing Best Western Plus Belle Meade Inn & Suites! We're glad our location was ideal for your trip, and we invite you to stay with us again should you be back in the area.

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional!
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Lloyd,It is wonderful to know that you had an excellent experience with us! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review and perfect rating, and we hope you return soon.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for one night and was pleasantly surprised. Very clean inside and out. Great area. All staff members we came in contact with were very courteous. Would definitely stay here again
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Charlotte,Thank you so much for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team and convenient location were some of the highlights of your trip. The pleasure was all ours, and we hope to welcome you back soon.

10/10 Excellent

Isabel

Travelled with family
Professional staff, personalized attention, comfortable room
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Isabel,It was a pleasure having you as our guest at Best Western Plus Belle Meade Inn & Suites. We appreciate your kind words regarding our polite team and comfortable accommodations. Thank you for your feedback, and we hope to see you again soon!

6/10 Okay

Pam

Travelled with family, Business traveller
Disliked: Cleanliness
Very overpriced. Easy access to I40. Room smelled bad. Dirt and mold covered bathroom vent. Breakfast was okay at best. Bed soft but comfortable.
Response from General Manager on 10 Mar 2024
Dear Pam,While we always appreciate guest feedback, we are sorry to hear we did not meet your expectations. Your comments will be shared with the team as we are always working to improve. We hope to have the pleasure of welcoming you back and impressing you with our improvements.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little bit of an older part of Nashville so I’d say since it’s close to the freeway. It may not be the best idea to be walking alone at night if you’re a female. Other than that, our stay was great and we would stay again if needed ((: staff was great, room was great, breakfast was pretty good too!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Stephanie,Calling you our guest was an honor. We are so happy you enjoyed friendly interactions with our team and rested well in one of our comfortable rooms. Thank you for highlighting our delicious breakfast also. We can't wait to see you again!

6/10 Okay

Terry, Oak Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jack Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast lady was so kind and helpful!!
Stayed 3 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Jack,We're delighted to hear about your positive experience with our breakfast team, and we'll be sure to pass along your compliments. Thank you for sharing your appreciation, and we hope to welcome you back to Best Western Plus Belle Meade Inn & Suites for another enjoyable visit.

8/10 Good

Jordan, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for our price
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Jordan,Thank you for staying at Best Western Plus Belle Meade Inn & Suites. We're thrilled you found our hotel to be great value for your money. Your satisfaction is our top priority, and we can't wait to host you again soon for another enjoyable stay.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well kept. Good service.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Glenn,It's wonderful to receive your excellent review of Best Western Plus Belle Meade Inn & Suites! We're proud you enjoyed our courteous hospitality and clean, well-kept accommodations. Thank you for choosing to stay with us and we hope you'll come back.

8/10 Good

Yvonne

Liked: Property conditions & facilities
They need blankets and 2-ply toilet paper. Otherwise, the staff was friendly and my stay was fine.
Stayed 1 night in Feb 2024
Response from General Manager on 11 Feb 2024
Dear Yvonne,Thanks for your feedback and for staying with us! We are glad you had a nice visit overall, and we want to thank you for your suggestions. Our goal is to have each guest leave completely satisfied, and your comments help us to identify areas in which we can improve. Thanks for your review!

8/10 Good

Jarnarvis

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth your stay.
Very easy access also located close to many restaurants. I was surprised to find a laundry available in the building and also enjoyed using the business center.
Stayed 2 nights in Jan 2024
Response from General Manager on 8 Feb 2024
Dear Kevin,Thank you so much for the high rating. We're so happy to know that our amazing location and wonderful amenities were perfect for your needs. Please consider coming back to join us again soon.

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Staff was very friendly. Facilities were very clean. Would highly recommend and would stay here again
Stayed 5 nights in Jan 2024
Response from General Manager on 6 Feb 2024
Dear Ronald,Thank you for your excellent review and recommendation of Best Western Plus Belle Meade Inn & Suites! We're delighted you enjoyed your stay, including our high standards of cleanliness and friendly team. We look forward to welcoming you back for another memorable visit.

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and so was breakfast.
Stayed 2 nights in Jan 2024
Response from General Manager on 5 Feb 2024
Dear Theresa,Thank you for choosing Best Western Plus Belle Meade Inn & Suites and for sharing your lovely, five-star review. We know there's nothing better than an awesome staff and a delicious breakfast before starting your busy day, so we are delighted you were impressed. It would be an honor to welcome you back any time you're heading back in our direction.

6/10 Okay

Linda

Liked: Cleanliness, room comfort
Breakins
Stayed 4 nights in Jan 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Will return to this hotel.
Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan 2024
Dear Sue,Thank you for choosing Best Western Plus Belle Meade Inn & Suites. Your intention to return is the best compliment we could receive, and we're committed to ensuring your next visit is as enjoyable as the last.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Bent over backwards to help with everything.
Stayed 9 nights in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Stan, Thanks for choosing Best Western Plus Belle Meade Inn & Suites. Our team will do whatever they can to create an enjoyable experience! We appreciate your review, and we look forward to seeing you again.

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The bathroom room broken Toilet handle broken Shower head broken and leaking Tube drain didn’t drain well Bed uncomfortable Room 417
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Robert,Thank you for sharing your feedback with us. We are disappointed that your experience did not meet your expectations. Our goal is to provide exceptional experiences for all our guests, and we are sorry we did not meet this goal with you. We appreciate you sharing your room number so our team can address the issues you mentioned.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to interstate, but very quiet. Clean hotel with friendly staff.
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Thank you for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. Our goal is to provide every guest with exceptional service and pristine accommodations, so we're thrilled our commitment to both shone through during your visit. It's also great to read our location was convenient for your needs. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Excellent

JANICE, Fairlawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee and breakfast! Clean, quiet and comfy room. Very nice staff.
Stayed 2 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Jane,Thank you for being our guest and for taking the time to share such a lovely, five-star review. We are delighted to know you enjoyed everything from our delicious breakfast and great coffee to our amazing staff and clean, peaceful accommodations. It would be an honor to welcome you back to Best Western Plus Belle Meade Inn & Suites on future trips to the area.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness
Okay in a pinch
Positives: Good location and decent enough room; friendly staff; Negatives: the TV remote didn’t work and the Wi-Fi was super s-l-o-w.
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Walter,Thanks for staying with us and for your feedback. We are pleased you enjoyed our great location, comfortable accommodations, and helpful team; however, please accept our apologies for any issues with the television or internet. It was a pleasure having you visit, and we want to welcome you back again anytime.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Renata

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old hotel
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Dear Renata,Thank you for your review. Though we are an older building, we do our best to maintain a high level of comfort. That said, we take your feedback seriously and will use it to make positive changes to our property. We wish you well and hope you have safe travels.

10/10 Excellent

Elizabeth, Brandon

Stayed 2 nights in Dec 2023

4/10 Poor

Ramakumararaju

Travelled with family
Disliked: Property conditions & facilities
It was expensive for the facilities given. No swimming pool as mentioned in the add. Very less breakfast items.
Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
Thank you for sharing your feedback. We're sorry to hear you were disappointed with your stay. Your comments regarding our accommodations have been noted for further consideration as our team strives to deliver great value for excellent quality. We hope the rest of your visit was enjoyable, and we hope to welcome you back for a much-improved stay in the future.

8/10 Good

Valerie, Nicholasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. Very clean. Breakfast was very good. Showers have a great pressure massage shower head.
Stayed 2 nights in Dec 2023
Response from General Manager on 26 Dec 2023
Dear Valerie,It is music to our ears to hear that you enjoyed everything from our stellar staff to our delicious breakfast. Thank you so much for the review. Come back and visit us again anytime at Best Western Plus Belle Meade Inn & Suites.

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Great location but a bit dated…
Stayed 1 night in Dec 2023
Response from General Manager on 24 Dec 2023
Dear Martin,Thank you for your feedback. We're glad you appreciated our great location, and we take note of your observations about our property. Your input is valuable as we continuously strive to improve and enhance our accommodations. We appreciate your review and hope to welcome you back for a stay that exceeds your expectations.

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the hotel staff we interacted with was overly friendly and accommodating. The property was slightly dating but very clean. Nice experience overall!
Stayed 3 nights in Dec 2023
Response from General Manager on 13 Dec 2023
Dear Derrick,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western Plus Belle Meade Inn & Suites!

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023