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Cottage hotel fenice hakuba

3.0 star property
Travelers retreat to the warmth of the lobby fireplace after skiing Hakuba Goryu's slopes, with pets welcome to join or enjoy dedicated sitting services

Choose dates to view prices

Cottage hotel Fenice Hakuba offers a peaceful escape in Hakuba Valley with a welcoming lobby fireplace. Guests enjoy meals at the restaurant, in-room WiFi, and free self parking. Pet owners appreciate the off-leash area and pet-sitting services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Cottage, Kitchen

Individually furnished, free WiFi, bed sheets

Basic Cottage, Kitchen

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Individually furnished
Fireplace
Heating
Kitchenette
Fridge
Dining table
TV
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Basic Cottage

Individually furnished, free WiFi, bed sheets

Basic Cottage

Highlights

Separate dining area
Individually furnished
Fireplace
Heating
Fridge
Dining table
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
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About the area

Hakuba is home to Cottage hotel fenice hakuba. Hakuba Goryu Ski Resort and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Hakuba travel guide
View more Guest houses in Hakuba
Map
22305 Kamishiro, Hakuba, Nagano-ken, 399-9211

What's nearby

  • Hakuba mountain range on a clear sunny day. The very steep mountain area is between two ski resorts, Happo-One and Goryu. A natural flat area between the ranges is inhabited by the local villagers.; S
    Hakuba Goryu Ski Resort
    7 min walk - 0.6 km
  • Hakuba 47 Winter Sports Park
    Hakuba 47 Winter Sports Park
    5 min drive - 4.4 km
  • Happo ski resort
    Hakuba Happo-One Ski Area
    6 min drive - 4.7 km
  • Chokoku-ji Temple
    13 min walk - 1.2 km
  • Happo One Sakka Ski Lift
    12 min drive - 8.7 km

Getting around

  • Hakuba Station
    8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    83 min drive

Restaurants

  • カフェテリア ハル
    11 min walk
  • 虹屋丼丸 白馬店 Nijiya Donmaru
    8 min walk
  • Farm Hakuba Kitchen and Marche Nou Cafe
    15 min walk
  • 酒菜肴房 ゆきまる
    8 min walk
  • 農かふぇ 白馬そだち
    15 min walk

About this property

Cottage hotel fenice hakuba

Guest house near Hakuba Goryu Ski Resort
Cottage hotel fenice hakuba provides a fireplace in reception and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Pet-sitting services, an off-lead area and smoke-free property
  • A vending machine and multilingual staff
Room features
All rooms are individually furnished, and have comforts such as fireplaces and separate dining areas, in addition to perks such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • Separate dining areas, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Ski storage

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of JPY 1650 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls, an off-lead area and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: JPY 1650 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Phoenix Wing Hakuba House
Phoenix Wing Hakuba
Phoenix Wing Hakuba
Cottage Fenice Hakuba Hakuba
Cottage hotel fenice hakuba Hakuba
Cottage hotel fenice hakuba Guesthouse
Cottage hotel fenice hakuba Guesthouse Hakuba

Frequently asked questions

Is Cottage hotel fenice hakuba pet-friendly?

Yes, pets are allowed at this property. There's a fee of JPY 1650 per pet, per day. Service animals are exempt from fees.

How much is parking at Cottage hotel fenice hakuba?

Self-parking is free at this property.

What time is check-in at Cottage hotel fenice hakuba?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Cottage hotel fenice hakuba?

Checkout is at 10:00 AM.

Where is Cottage hotel fenice hakuba located?

Situated in Hakuba, this guesthouse is within a 15-minute walk of Hakuba Goryu Ski Resort and Chokoku-ji Temple. Hakuba Green Sports Park and Hakuba Saegusa Art Museum are also within 3 miles (5 km).

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Reviews

Cottage hotel fenice hakuba Reviews

9.0

Wonderful

8.8

Cleanliness

6.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful tucked away spot in Hakuba! The surrounding forest was nice to get away from the hustle and bustle of the main resorts. About 15min walk to Goryu or they can take you in the shuttle. The staff went above and beyond to make us feel welcomed and accommodated for, also a lovely spot focusing around keeping your dogs happy and taken care of. Spacious cabin feel and a decent restaurant with some nice options :) I would recommend this to anyone visiting in the winter or summer
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisco Javier René

Liked: Cleanliness, amenities, property conditions & facilities
Todo correcto, buena ubicación, lejos del 7-eleven (aprox 30 min caminando)
Stayed 3 nights in Jan 2026

8/10 Good

Manuel Michelle Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita, en un lugar accesible y con un staff que solucionan cualquier problema Lo recomiendo bastante
Stayed 3 nights in Dec 2025

8/10 Good

なおき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設自体はとても良かったです。 ですが冬は薪ストーブがないと寒かったです。 薪ストーブ用の木が別料金(1500円)としてかかるので泊まる方は注意して下さい。
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても癒されました。

初めて利用させていただきました。コテージのイメージがログハウス風で実際と少し違った？のですが、清潔で暖房含め快適に過ごせましたので問題なかったです。暖炉もとても癒されました。スタッフの方の心配りも素晴らしくおもてなしの心が伝わりました。 朝食がもうすこしグレードアップすると１００点でした。 また利用したいと思います。
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今まで泊まったホテルの中で一番快適！ 犬連れで広々だし、周りを気にすることなくプライベート感を満喫できた！ またぜひ泊まりたい！
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

我以為book左間房，原來係成間獨立屋，有兩層。千五蚊book左咁大間屋我好surprise.而且乾淨企理，相信佢事前有滅過昆蟲，雖然係係花草樹木隔離都無咩昆蟲入屋，而且備有殺蟲水，我很安心。呢度係寵物渡假的，雖然人人拉住隻狗仔但我無，不過我都住得好開心。附近有間收八點的aeon,買密瓜酒店都有刀開，正！唯一美中不足的係位置有點偏僻，同埋七點幾八點己經好多店收晒，食野就少啲選擇。如果想玩激流呀滑翔傘就要去之前一早book定。若果冬天去，一定漫山雪景，靚爆！不過白馬距離立山黑部都有少少距離架！渣車都要要一個鐘去扇X站。靚屋靚景係有少少代價的。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

暖炉もある快適なロッジ

ホテルのスタッフは皆親切な方たちでした。 ペットずれの客層が多かったですが、ペットがいなくても十分楽しめました。

10/10 Excellent

Anwar, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow chalet

We went on a trip to see the snow for the first time The chalet was very spacious and have plenty of room it can accommodate 6 or 8 people with ease There was nothing around but the hotel car take us wherever we want It is very intimate

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Ski japan

This hotel is not close to the lifts and not close to the restaurants. The staff is very friendly but can only communicate in Japanese. this makes everything a challenge. For the cost we paid you can get a nice nice hotel with much better facilities. I would not recommend this hotel unles you have a dog.

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Shusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

iwao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

kazuma

Stayed 1 night in Mar 2024

10/10 Excellent

Yao Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

がくと

Stayed 1 night in Jan 2024

10/10 Excellent

Peerachote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort