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"The staff was so helpful and friendly! The welcome water was good and the rooms were clean and had good tv"

"It’s quaint and historic - but has paper thin walls. You can hear people in adjoining rooms well as well as street noises."

"Only one elevator working. Had to wait a long time for the one remaining. The poor lady on front desk had to check people in, make cocktails, answer the phones… too much for one person . Breakfast… no potatoes or french toast sticks. No English breakfast tea.no forks. Not enough staff "

"The property is dated and could use refurbishment and it's underway. Mostly it needs to be brightened up by repainting and the carpet removed and or replaced. However, everything was clean including bedding, floors and furnishings. It was an older Ramada Inn with their older dark colors. My wife and I never felt uncomfortable and would/will stay there in the future. It's location is in an area of low income spread. We read all previous ratings before going there. I can only say it's...

"Fine hotel but two issues for us makes me not give five stars. We were in a room on the ground floor and around 5:30am, there was a bunch of loud slamming noises. No idea what it was coming from. It would happen and then stop. And then start again. It went on until almost 6 and then stopped completely. But by then the damage was done and I was awake. Secondly our shower was either scalding hot or barely warm, couldn’t go in between. Wouldn’t stay here again, plenty of other options in Lakeland...

"Everything "

"We are locals so we have higher expectations for our weekly getaways we prioritize differently. Place is nice it’s new but built in sketchy part of town nothing close by to eat. Property probably cheap only part of Lakeland where they’re not building so there’s solitude. Breakfast decent variety but again we are locals we didn’t eat it. We wanted peace & quiet which it was not. Some kinda party in lobby we could hear it on 3rd floor staff made no attempt to quiet it down. No outdoor seating....

"Bright clean hotel. Great cleaning staff. Good options and seating for breakfast."

"Friendly staff, decent breakfast; room was not very clean- black mold in the tub and gunk all over the hair dryer- which I was able to request a clean one. They seemed a little short staffed but all working very hard. "

"Very clean peaceful stay in a safe area plus the staff was always very friendly"

"Entire property dated. No Complimentary breakfast? Lei at Hotels.com assured me Complimentary breakfast, elevator and 3 floors, which they only have 1 floor. Vicky, in housekeeping texted me that 2 towels were missing and was charging us $20? When we did not take any towels. Why would we want, any old stained, tiny towels? We could not believe she would acuse us of such. We will be contacting their corporate office to make a formal complaint. We certainly did not appreciate that at all being...

"Good and confortable place to stay , thank you"

"I go every other Wednesday for business . We have a Dental office in Tampa and another in Winter Haven and I love everything, Janet is very friendly. Thank you Clarion Pointe"